Alex and Ani is listed under Jewelry & Watches.
Alex and Ani (alexandani.com) has 135 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Laura
BOUGHT ABOT 7 OF THE BRACELETS-THE CHARMS ARE OK BUT THE BRACELETS HAVE DISCOLORED-THEY HAVE ONLY BEEN WORN ABOUT 5 TIMES-USED THEIR CLEANING CLOTH- NO RESULTS-YES THEY TELL YOU THAT THEY ARE MADE OF RECICLED METAL BUT THEY DONT LET YOU KNOW ABOUT THE DISCOLORATION- NOT A GOOD SITUATION ESPECIALLY IF YOU GIVE THE BRACELET TO SOMEONE AS A GIFT
Suzan
I bought an alex and ani bracelets with an army charm on it. Within 1week the charm fell off and it was not gold anymore; it tarnished and looked like brass. I bought it at a store in st.augustine while on vacation, but the lady said they don't tarnish, but she lied to me. I will never buy another alex and ani bracelet, because they are not worth what they charge you for. I expected Quality,but didn't get any.
Rae
WHAT A SHAME. I ordered bracelets back in December and NEVER received them. I got an email stating I was getting refunded multiple times because they didnt have the bracelets. Not even asking if i want a replacement or anything!!! Then they were supposed to priority ship the last few amount of bracelets to me and I NEVER GOT THOSE AS WELL. BETTER OFF SHOPPING AT PANDORA. ATLEAST YOU KNOW ITS REAL AND SHIPPING WILL SHIP!! Totally SUCKS.
Ken P.
Tried to write this review on their website wouldn't work. Also looking at past reviews for three stars shows 5 stars with review, deceptive. Ordered (Cross Clip Bangle)for the wife and very disappointed. She is not able to close the bracelet, very stiff. Picture shows cross attached to a hoop. Mine came separate with a tiny and I mean tiny wire to attach the cross to the hoop. The cross fell off twice already just a matter of time before it's lost. She owns several Alex + Ani bracelets which she like but this one is not one of them. Not able to return locally is also a disappointment
Aparna
They keep canceling orders long after orders are made saying they ran out. Extremely unprofessional customer service. This has happened multiple times and they just send an email saying we enjoyed you having you shop with us. What a waste of time really
Gab
I purchased an adjustable birthstone ring this November . I've noticed one of stones is gone. This jewelry is not that cheap that this should have happened and so quickly. Disappointed!!
M M.
I ordered a bracelet November 26th and received notification of a tracking number November 27th. No shipping was updated as of December 17th so I sent them a message - I didn’t hear back from them but received a refund notice on December 18th which is frustrating a week before Christmas.
BORISS M.
Have an @AlexandAni bracelet and it's charms mysteriously fall off for no reason + it's so tarnished/stripping its coating that i can't even wear it and call it a 'LOOK' .. #BORISS #BORISSBORISSBORISS #BORISSmiroshnikov @BORISSBORISSBORISS on iNSTAgram @BORISSmiroshnikov on iNSTAgram
