Alarm GridReviews of alarmgrid.com

Over 3 years with this company and every incident, question and concern has been resolved promptly. That is... if I would ever have one! PRICE AND SERVICE TOP NOTCH!

Excellent service!

3 /6/2017 WANT TO THANK FRANK FOR HIS TIME AND PATIENCE WITH ME ,IN SETTING UP MY 20P WIRELESS SYSTEM. HE IS SO PROFESSIONAL AND KNOWLEDGEABLE . MY SYSTEM WAS NOT EASY, BUT HE HAD THE CODES IN HIS HEAD LIKE A COMPUTER. VERY CALM. WAS LIKE DEALING WITH A BEST FRIEND. I FEEL VERY CONFIDENT WITH THIS COMPANY THAT IF I NEED THEM THEY WILL BE THERE. READ HORROR STORIES OF OTHER COMPANIES. YOU ARE NOT LOCKING YOURSELF IN A LONG TERM CONTRACT, THAT IF YOU ARE NOT HAPPY YOU ARE STUCK. BEING BILLED MONTH TO MONTH IS THE WAY TO GO. THEY ARE NOT THE LOWEST PRICE BUT NOT THE HIGHEST. ABOUT AVERAGE. READ ABOUT THAT SIX DOLLAR COMPANY WHAT THEY HAVE DONE TO THEIR CUSTOMERS. I FEEL I HAVE BOUGHT THE CREAM OF THE CROP. AND WHY GET THE ORDINARY WHEN YOU CAN HAVE THE EXTRAORDINARY. I CAN SLEEP GOOD. FRANK, THANKS AGAIN. DAVE & SANDY COOPER CITY , FLORIDA

Sterling, the technician, was a terrific communicator and with his kind, patient, and expert help, I was able to resolve the issue I had with my alarm system.

I try to so alot of diy stuff whether it be to save money, for knowledge and experience, or because now or days you don't know who you can trust from the professional sector. Alarmgrid in my very honest opinion embodies the diy spirit with their very helpful and knowledgeable staff, to the slew of information on the site, and lastly to the tons of helpful instructional videos where you get to put names to a few of the faces that you would talk to over at alarmgrid. Keep up the great work alarmgrid oh and did I mention they try to be accomodating if they can when it comes to scheduling stuff.

Great service and transferring from the old Alarm company. Thanks so much Frank Longo and Sterling. You both did very good job.

Just activated with Alarm Grid! The service from EVERYONE was nothing less than excellent. You won't find many companies that go above and beyond like this one. The entire staff was extremely professional and helpful as they assisted in providing excellent support. Would highly recommend to everyone. Definite 5 stars!

Alarm Grid is an amazing company to deal with. I swapped out my old alarm system but bought most of my alarm components from "the other guy" before I came upon Alarm Grid. I didn't compare prices of what I bought but if Alarm Grid was 15% or even 20% higher it makes sense to buy the alarm components from Alarm Grid, and here is why: in three words - amazing customer service. I felt guilty telling their tech support people that I bought my stuff elsewhere but they didn't care, they would have liked for me have bought my stuff from them but it didn't stop them from giving me world class technical support. So I bought my communicator from them and going forward I will buy any additional components from them. As to setting up my communicator, nothing could be easier than they made it. I installed the communicator and then signed up for their Gold monitoring package. Within a few hours of signing up Joe from Alarm Grid called me to do the setup. I was concerned about all of the programming I was going to have to do to get it set up. My fear of doing all of that programming evaporated quickly with Joe on the phone. He did all of the programming remotely while I sat and watched. I had questions as he was doing the setup and he addressed every one of them as well as giving me a tutorial on using the system.