Alarm GridReviews of alarmgrid.com

Alarm grid has the highest quality in customer service I have ever received. Sterling and team has completely reminded me that there are still good people around Alarm grid focuses on safety and honesty Where others have tried to pull the wool over my eyes Keep up the awesome job guys I have yet to find any other alarm company that has stood out and well exceeded all expectations I have used a few in my life and I tell you what if I could turn back time I would use alarm grid from day one no questions asked I could not ask for a better team to monitor and protect my family and my property Even when I had a glitch Sterling has showed absolute wonderful customer service and attitude and you can really tell that he is proud to offer a peace of mind and you can tell that he really cares him and his team have really really amazes me every time I dare anyone to give them a try you will not be disappointed if I was a millionaire I would definitely help him and his company out in anyway possible these guys are the best hands down no one is superior than them

I have been an alarm dealer since the mid 1990's. When I was considering a new install for my parents I began looking for a company that I could use that would be technically modern and helpful. I think Alarm Grid fits both very well. From the selection of equipment, technical questions about the capabilities of the gear, to the installation and turn-up I have been very impressed with Alarm Grid. From DYI homeowners to seasoned professionals you will find the best resources at Alarm Grid! William E Miller (Licensed in Georgia)

The ownership and employees of Alarm Grid are 'off the charts' knowledgable but more importantly, you can sense that they have a lot of pride in sharing that knowledge. They have always been prompt, courteous and very thourough in their explanations. They are experts who don't talk down to the non-experts. If you are a DYI and looking for an alarm company to work with, put Alarm Grid at the top of your list.

I purchased an alarm system for my condo in the Caribbean and was getting nowhere with the local technician to configure the monitoring function properly. I finally found the phone number to call Alarm Grid directly for support. They were able to help me in just a few minutes where my local technician (from another company) couldn't figure it out after several months! I love the technical support from Alarm Grid!

I purchased an alarm system from another company before discovering Alarm Grid. During installation, I called Alarm Grid a few times to ask several questions. Even though I didn't purchase from them, Sterling was very helpful in answering all my questions. What's even more impressive is each time I called, even after hours, I reached a live person or received a call back shortly after. Because they were so helpful, I decided to go ahead and use their monitoring services. I signed up online after hours. Within a few minutes I was contacted via email and told my system would be activated the next day. Great I thought. A few minutes later I was again contacted letting me know that activation was complete! Thanks Alarm Grid, great customer service!

I have been with Alarm Grid since 2013 and i haven't regretted it since. These people are very fast at answering questions. They have the newest and greatest products available. I am an advanced user but i find it amazing how they produce videos all the time and do it in such a way that if you never did anything with an alarm you could watch the videos and put it in yourself. I find myself watching the videos and i enjoy them. If your looking for a good caring group of people to get an alarm from thats not going to rip you off or leave you hanging then choose Alarm Grid. I find most of the time that they have answered the questions in forums on the website for different products. You've got a customer for life. I also found it pretty incredable that i was setting up Self Monitoring and i realized that I was talking to Sterling the main guy that produces all the videos and answered most of my questions. Thanks

Sterling and Julia have always been really helpful and knowledgeable, answering questions about hardware, services, monitoring, etc in a personable and professional manner! We were one of their first clients and have been pleased with their service continually. If you're a do-it-youselfer, or even if you're just a little handy, you can totally get a system installed yourself with the parts from Alarm Grid and their excellent advice and monitoring. It's not really that difficult and their team will be ready to help along the way! Can't recommend them enough!

Sterling and his team at Alarm Grid are the BEST! Before I started on my own DIY project to install a wireless alarm system into my home, I read up on a lot of FAQs on the website and watched a ton of their helpful videos on YouTube to gain the confidence I needed to do my own install. Placing an order on the website was very easy and straight forward and loved the package deals. Customer service was beyond amazing as they have answered every question or concern I have thrown at them. When it came to activate my monitoring service, the customer service agent was very professional and friendly and was able to walk me through the entire process step by step. Even after I did my own install, I was so pleased with the Alarm Grid service that I went ahead and ordered more equipment to install at my parents home. I would highly recommend Alarm Grid to anyone looking to do their own DIY installation of an alarm system as they are super knowledgeable and will help you out through the entire process. I cannot say enough good things about Alarm Grid!