AJ MadisonReviews of ajmadison.com

AJ Madison made ordering my Miele built-in coffee very easier. It shipped free, and arrived in a reasonable amount of time.

When problems with large purchases happen, it is never a fun experience... especially just before the holidays when you need your appliances working before you host! Luckily Chelsea, Vanessa, and Heather were there to assist and ensure our dishwasher was functional *before* the Thanksgiving feast. They were personable, helpful, empathetic, and put in the effort to solve each problem every step of the way. Chelsea made sure I had her direct contact information and took ownership of the issues, which went a long way to ensuring I felt like I was being heard and understood. The team at AJ Madison have my deepest thanks for helping to make sure our holidays (and backs) were spared from the piles of dirty dishes!

Installers did a great job 🤗 Only issue I have is small gap between top oven and wall. There was a trim piece but installers said it was to large to use

The transaction went smooth and with the unsuccessful delivery attempt AJ Madison helped me work with the AM home delivery to drop off the unit as requested. I still need to modify my cabinets but that is my builder’s fault per se.

Very accommodating with having my item left with remote signature Due to delivery delay and the need to go to work

From ordering through delivery our experience has been very good. All appliances remain in crates and when unpacked and installed we will add to our review. But thus far, all has been seamless and excellent

Stella Cutler my customer service representative did an amazing job on understanding the situation and getting me the assistance needed. I have been ordering from AJ Madison for a long time and they have never let me down with their products or in this case excellent customer service. Thanks again Stella!!

Great communication overall. Delivery was smooth and the installation of my dishwasher and custom panel was excellent. Thanks!