Bruno A.
Dawn is amazing!!!!
Dawn is amazing, she goes above and beyond and she is great in following up and staying ahead of the ball. Amazing customer care! I feel appreciated and looked after.

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AJ Madison (ajmadison.com) has 822 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Showing 418 reviews with 5 stars · Clear filters
Bruno A.
Dawn is amazing, she goes above and beyond and she is great in following up and staying ahead of the ball. Amazing customer care! I feel appreciated and looked after.
donny V.
I would like to commend this company. It was a referral from a friend due to pricing. I was pleasantly surprised with the sales people, the Delivery guys and especially Glinda from Customer Service. She is an asset to your company and helped me through all my rebates and the entire process living in New Jersey. I will definitely refer you to people I know as well!
Ernesto
My name is Ernesto. I ordered a freezer, but it wasn't in stock. I contacted customer service, and they kindly explained that it was already on its way to their warehouse. They said they would let me know when it arrived and when they would ship it to Miami. The customer service representative was very helpful. I hope to receive the freezer as soon as possible. So far, my experience has been very good. Keep up the great work! Thank you.
Gabriela S.
It was very gentle, quick and clarifying for. Would absolutely recommend the company Thanks
Brady A.
Eli was very helpful and was able to get my order shipped out the door on the same day. Super grateful.
Terry
Glenda in customer support was great. She took the time to understand my issue and she contacted the appropriate person to resolve it. I won't hesitate to do business with AJ Madison again.
Daniel C.
Take time to communicate and arrange 3rd party partner to resolve the installation issue.
Anthony
I want to express my appreciation for the outstanding support I received from Gitty regarding a missing part for my recently purchased dishwasher. She was incredibly persistent, thorough, and committed to resolving the issue—even when Miele mistakenly sent the parts again with the bag open and items missing. Thanks to her follow-through and determination, I finally received the correct missing parts. Gitty went above and beyond, and her level of service made all the difference. Truly exceptional support!