AJ MadisonAJ Madison has the highest review ratings among appliances retailers. Click here to view trusted AJ Madison reviews from hundreds of verified customers
AJ Madison (ajmadison.com) has 822 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Claim this listingAppliances & Electronics · Brentwood, New York
Excellent
Appliances & Electronics · Jackson heights, New York
Excellent
Appliances & Electronics · New York City, New York
Excellent
Appliances & Electronics · New York, New York
Excellent
Showing 418 reviews with 5 stars · Clear filters
KB
I am impressed with the customer service of AJ Madison. First, I couldn't believe the order was already in play after just a few hours from ordering; unfortunately this time I had to cancel (part came in for broken washer), but I will definitely order from AJ in future (when my washer actually does stop working).
Susi T.
Customer service now as excellent. Especially from Grace Kohl.
Nonni
Great communication with Santiago. I appreciate the attention to detail and wanting to solve our issue.
customer
Submitting the document claim on line and uploading the photos of the damage was convenient and easy.
Kimberly B.
Excellent communication and great prices. Very accommodating on delayed shipping (we r building a home and dn need appliances immediately). I’d shop w/ them again!
Aj S.
Able to cancel order shortly after ordering (before shipping) for full refund, as I realized I ordered the wrong item
Daniel E.
Excellent service
DEE D.
The representative that I spoke with, Jai Cutler took his time to listen(important) to my problem with my stove. He was patient when I had to upload pictures of the problem. He walked me through the process of what to expect. The only problem, I couldn't get an earlier appointment to repair the stove before Christmas.