AirsplatReviews of airsplat.com

Have to admit that I was extremely skeptical of this company after reading some of the other reviews and seeing that my order had not shipped when I thought it should have. Yes it was somewhat of a hassle to get in touch with someone that could help me. But once I did and found out that Airsplat had been bought by Hobbytron and that there was still a lot of training going on in regards to the Hobbytron employees learning the "airsoft scene"... things started to make sense. One of the managers (Sebastian) went out of his way to help me with my order and made sure that I received it on time and then called back the day after I received it to make sure that everything was ok with my order. Thank you Sebastian! For any of the top management at Airsplat and Hobbytron I would recommend that you take good care of this employee...he is definitely an asset to your company.

ordering from this website is a hassle since the site takes forever to load a page or two, and no it isn't my internet since i can open any other airsoft websites in like .25 of a second. Emailing the store is 100% useless still haven't received a reply back from when i sent an email on 11/24/16 from when i am writing this it is 12/5/16...... items that were shipped/ packaging were mediocre. But the one thing that TICKED me off was that the company failed to send me any sort of shipping number or the email saying my item was shipped. once placing an order. the email with the invoice also says "Thank you for your order from AirSplat. Once your package ships we will send an email with a link to track your order." FAILED TO DO SO. in order to find any update on my order. i had to call in to check. the woman that helped my was nice and it was quick to get information about my shipment for me. but still she asked me if i wanted an email with my shipping number and etc, and i said yes but still, no email. Even if the package is coming the next day, you should always send the customer their shipping number on their package.

I ordered some airsoft stuff for my son. I didn't order the right accessories. The Eagle Eye of one of the managers saw it and called me to get the order right, before my son even got the package. So thanksful! Would order again, quick service!

Placed an order for in stock item. After order confirmed got a email saying it was out of stock.

Shipping sucks did 2 day shipping and it hasn't shipped after 2 days. Tried calling and get no answer.

Honest and competent co. gave me a quick refund on an order I mistakenly made!

Very easy to find stuff one the site I love it

Ordered my gun 5 days ago and paid a lot for shipping and still hasn't shipped yet