Airsoft MegastoreReviews of airsoftmegastore.com

Who ever thinks this company is a joke, it isn't. I got a great price for a gas powered SR-25, which I normally would pay over 600, and yet I got it for around 4-500 dollars. I also ordered some clothing related items which I have to admit came a little damaged. I kind of ignored the damage until it actually broke in mid fight. I called them up like 2 days later and told them how it broke. Because it was damaged in shipping and the ups guy made a note of it, I was able to get a full refund, which I used to buy the same mag holder and belt. Another time my gun I ordered which was an M4 CQB got lost in shipping. I told them and they just sent me a new one with almost no questions asked.

No reason to expedite shipping because it will still take 4 or 5 days to process your order. Oh and customer service is a joke. It sounds like it one girl answering the phone after waiting 20 min just to speak to someone always managesbto hang up on you. Don't bother emailing they will not reply. For awhile I thought I got robbed by a fake conpany but 2 weeks later after paying expedite shipping I got my gun

Took a full week to make a shipping label for an order that was "in stock". Non existent customer service. Contact via email was never answered and when you call you will spend a lifetime on hold listening to (I'm assuming the owner) make stupid jokes about their crappy customer service. Given all the other bad reviews here I have little faith that my order will show up to my house intact, if at all at this point.

Their website says "free shipping", it takes you through the entire process; Name, address, shipping info, then it sends you to enter your credit card number, as soon as you click on continue it charges your account... This terrible company charged me $500.00, yes that is correct $500.00 US dollars for shipping a $131.99 gun!!!!!!! We went to the site again and went to complete a "dummy" order...Shipping went from $12.99 to $79.99 to $250.00 all inside of 3 minutes. I have emailed them twice, I have called several times, currently been on hold for 10 min. TERRIBLE customer service as well... In a nut shell a $131.99 gun cost me $914.00!!!!

I ordered my package on December 30th, 2015, and after a total of about 10 business days, I have still not received a package. It is now January 14th, and the website said my package shipped out on January 3rd. Apparently not. Customer service is also horrible, as I emailed them and I got a response about 5 business days later (even though they say it will be at MOST 1-2 business days).

I placed an order with Airsoft Megastore and Evike within 10 minutes of eachother. Placed the order on Friday Dec. 25...yes i realize it was Christmas. I did not expect either order to ship until monday the 28th. I received shipping confirmations and tracking numbers from both stores on the 28th. The Evike order was delivered to my doorstep on the 30th. Airsoft Megastore on the other hand did not show up, and every attempt to track the package ended up saying it was unavailable. After calling multiple times trying to find out if the package had indeed shipped, i was told by customer service that it had shipped on the 28th. It is now the 31st, the tracking number finally works, only because the package was dropped off at the usps TODAY, scanned in for the first time...NOT ON THE 28TH like I had been told. When tracking the package, it also says that it is being sent priority mail. I appreciate the effort to get it here quicker. However, I do not like being lied to about when an order has been sent out. I will be doing all further purchases through Evike!

Their website lists a scope for $72. But got charged $84 at checkout. Called multiple times to fix. They say they cannot find that price on their website. It was on their front page and wanted me to take a photo and email it to them. I did and no response. Called and they stated they were to busy and would get to it. Avoid doing business with these guys

Would be zero stars if that were an option. I ordered some gifts for my nephews birthday a week and half before his party. After 1 week of the order saying it shipped and not getting a tracking number I called and the rep said the gun was out of stock. Airsoft megastore took no responsibility for the delay and had no intention of correcting the situation. They refused expedited shipping and honoring their prie match guarentee on a similar product. Overall terrible customer service. There are plenty of other online airsoft retailers out there and I will take all future business elsewhere. I would not be surprised if the positive reviews were from employees based on my experience.