Robert
Airsoft Megastore failed to complete order
Airsoft Megastore has failed to complete my order and refuse to pony-up to their mistake. They shipped the incorrect product to me, and want me to pay shipping to send it back. The merchandise I paid for is was not delivered. Did they ship it? Did they sell it to someone else? These are bad business practices. I read a review of a similar situation that did not work out for the customer. This may go to Small Claims Court. It took 58 hours for Customer Service Representative to respond to this situation.
Response from Airsoft MegastoreApr 16, 2014
Robert, I apologize for the bad experience. I assure you that any customer dissatisfaction is unacceptable to us. If you can please kindly email me your name and phone number, I'd love to speak to you further about this matter. Ann N. Customer Service Manager


