Kevin
Terrible, avoid
I purchased a black friday mystery box. It took 2 weeks and opening a case through paypal to get tracking information. It was obvious airsoft megastore did not ship the item until I opened the case. The box finally arrived more than 3 weeks after i ordered it and the gun I received did not mach the possible guns listed on the website, it was less than half the cost of the guaranteed value. I emailed immediately and tried calling the number on their site (no answer ever and mail box was full). I finally called the parent company and was able to speak with someone. This is a good three plus weeks after I started emailing and calling mind you. I was told it was a mistake, that the warehouse sent the wrong gun. This may be true but I am suspicious. I was told to send the gun back (they payed for return shipping in full). I was told as soon as I sent proof it was shipped they would send the correct gun. I dropped the gun off at UPS the following day and sent the tracking number that afternoon. I never heard a word from airsoft megastore. I waited a few days for any indication they had shipped. I had enough so I went back to paypal and ask that my original money be returned. I did the steps requested by paypal and got my money back about 6 weeks after the original purchase. This is the worst online purchase experience I have ever had. There appears to be no concern for customers. In 6 weeks of trying I only was able to make contact once, and that was by calling their parent company. Avoid at all costs.