Airsoft MegastoreReviews of airsoftmegastore.com

Takes way to long to ship and deliver. Customer service is ok but is oftentimes weighed out when the actual service sucks

I recently bought some items for my nephews & spent over 300+ on airsoft products for them. Airsoft Megastore has the best customer service. I called in to check the status of my order & they were very helpful & informed me when my tracking with be available. I called again when I received my order & again i received good customer service, I called in for battery recommendations. Airsoft Megastore has the best lowest prices & a very friendly customer service. I would recommend to buying airsoft products HERE!!! You won't be disappointed. BEST DEALS, BEST PRICES, BEST EVERYTHING!!!!!!!!

I have purchased a 330+ gun and it arrived in a standard amount of time all working and all. haven't had any problems with customer support. I have read some of the other reviews and it's mostly little kids breaking their guns bc they have no idea how to use the gun. and to the people saying their attachments didn't fit their gun that's ur fault u bought the wrong attachments and blaming it on the store. Also if u call like 500 times, of course, they're not going to take ur call. If u pick up the phone and just start complaining right off the bat their not going to want to help you. Just be calm when you talk to someone and if they don't pick up try different numbers and try the email( email takes longer tho). These losers that broke their gun in the first hour or so definitely did something stupid to cause the gun to break. It doesn't just stop u did something so that it wouldn't work. Just trying to stop dumb people from taking away business from a good company

There's alot of negative reviews regarding airsoftmegastore.com. Quite frankly, i'm surprised because I was A) order to get my tracking number, B) contact Customer Service on the 1st call and C) return my merchandise without incident. I wanted to leave a review because my experience was so seamless, after reading all these reviews, these are just the bad incidents out of many good ones that may happen from time to time, or idk, I can only speak about my experience.... I bought a g&g raider cm16 after reading a couple of reviews, but after receiving it, I actually found one for cheaper, I called to see if they would price match and return the difference to me, they said they couldn't, no big, policy or what have you- I asked if I could return it, they paid the shipping and I got my money back minus a restocking fee. I bought the cheaper one- anyhow, they gave me a promo code for a free BB bag , were genuine and I guess all I can really say is, if you get ahold of them they're very helpful, I personally can't say a bad thing about them until I have a bad day like ya'll's... thanks AMS

A while back I ordered a Golden Eagle stubby stock that was supposedly "Tokyo Marui compatible". When it arrived, I realized it was only compatible for Golden Eagle receivers. I was furious, and when I tried to return it, no answer to email or phone. I shrugged it off because it was only $15. It was a learning experience, so I wanted to share my newfound knowledge with a review. AMS REMOVED my review informing people of the false information. I decided to test something by creating another account on another IP address and left another review stating the compatibility issues. Same thing. AMS deleted the review. I asked around and found out that Golden Eagle is AMS's exclusive brand. Most if not all reviews for Golden Eagle products on their site are nothing but positive because they remove negative feedback. Don't order from this site. Go to evike or airsoft GI. They're much better, cheaper, more reliable, and they have much better customer service.

We bought a sniper rifle for my son from airsoftmegastore.com. It broke after roughly 100 shots. We tried calling their phone number several times and no one ever answered. Wrote to their tech support 12 days ago and have not received any response. Wrote to their customer service manager email and received an automated response that they would work on our request. 6 days have gone by without hearing from them. The website says they respond in 1-2 days. Not true...

I also purchased a gun and 2 batteries for Christmas. The battery they said online that fit the gun did not. Started calling before Christmas to ask for a RMA # and they would not answer their phone. Then the gun, which was a gift, does not function. Have been trying since Christmas (4 weeks) to get an RMA # and no response. They have quit answering their phone and do not reply to the numerous emails I have sent. We have gotten them just this week to answer the phone by calling from different numbers and they say they area sending a RMA# and nothing. I am not going to dispute the change on my card. If that doesn't work I am taking them to small claims court. Will also report to the BBB. Everyone please do this.

Got the gun around new years, fired a few times then stopped, only making a clicking noise, knowing either the battery or the gearbox was fried I decided to email, I got an email right before they closed asking what I would like to do as they told me they were under warrenty, asked if I could return and if not id take money back. It's been a whole week and Ive been resending emails and still no response, tried other email accounts and STILL nothing, they're phone service? Don't even bother because the only thing you're gonna get is 2 hours of ringing then some blank static, the sound of someone on the other line then they disconnect you, ive been trying to call and email for a week and havent gotten a single reply.