Agile TelehealthReviews of agiletelehealth.com

Having the company message me letting me know i can get my prescription refilled & not waiting for lever to hear back

Quick and understanding.

I want to share my experience with Agile Telehealth so others don't get caught in the same trap. Here's exactly what happened: 1. I signed up, completed my intake interview, and was asked to provide medical clearance. I got it within a couple of days. 2. Before I could submit it, **my account was cancelled without warning.** 3. I called back, reinstated my account, and was told I needed to **interview all over again** , which I did. 4. I was then asked to get the clearance letter *again*, and was told the rep didn't even have access to the one I had already submitted. 5. When I called to figure out how to get the letter to the right person, I was told again that I'd need to **do another interview.** Three interviews. Multiple clearance letters. Zero services received. Not a single prescription filled, nothing. When I requested a refund, their support team sent me a copy-paste response citing their 72-hour cancellation policy a policy that applies to people who cancel a working subscription, not to people who were **never able to use the service in the first place.** They then had the nerve to suggest I submit a "refill intake" to receive medication — as if I should reward this runaround with more engagement. **My advice:** If you're considering Agile Telehealth, know that their onboarding process is a maze, their reps don't communicate with each other, and their refund policy will be weaponized against you even when they're the ones who failed to deliver. I'm currently pursuing a chargeback and filing a consumer complaint. Happy to answer questions in the comments.

The nurse practitioner was very polite and very nice. She was very professional.

Excellent information and she answered all my questions

There was no visit. I answered a questionnaire. Therefore, an “after visit” summary makes zero sense. Please STOP texting me at midnight.

It was simple & not long & drawn out. Very knowledgeable & conducted with professionalism & precise information.

Call was maid on time and they explained everything in details