Amy B.
The worst scam company ever
The worst scam company ever. Got notification from HSA that there was a special for compounded GLP-1 for a few days this week from this company. As I did the intake, it asked for my current prescription - which I provided. I was instructed that a clinician would review my intake and get back to me to discuss medication and dosing. That DID NOT HAPPEN. And I received medication at a substantially lower dose than what I am currently taking. I attempted to stop the order but was told they couldn't stop it and would review the medication for the next month. DO NOT DEAL WITH THIS COMPANY - they are a scam. When I called I obviously was talking to a foreigner so they might have a Des Moines address but they are not from here.
Response from Agile TelehealthAug 21, 2026
Hi Amy, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience you had with receiving medication at the incorrect dose. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. -Agile Telehealth Team