Agile Telehealth Reviews | Read Customer Reviews of agiletelehealth.com

Agile Telehealth Reviews | Read Customer Reviews of agiletelehealth.com

Agile Telehealth reviews

982 approved reviews, newest moderated first

Steven A.
Mar 4, 2026
Initial Visit
Easy to participate, highly recommend!
Response from Agile TelehealthMar 5, 2026
Initial Visit Easy to participate, highly recommend! by Steven Angelo
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M B.
Mar 4, 2026
NOT READY FOR PRIME TIME!
Twenty percent of the reviews on this site are ONE STAR. After I signed up as a result of Health Equity's referral, only then did I read 3rd party reviews. I immediatly reversed course and spent the next three hours getting passed around and also had to call back just to get my initial consultation canceled, my $199 HSA pending charge refunded, and the monthly subscription stopped. Afterwards, I did get emails from Agile confirming cancelation and refund, but my HSA account did take a hit and another one pending. SIGH!!! Now I've got to fight that battle. I highly recommend utilizing a local compounding pharmacy if you're going to go this route. Everyone I spoke to was IMHO....offshore.
Response from Agile TelehealthMar 4, 2026
Hi there, Thank you for sharing your experience. I’m truly sorry for the frustration and time you had to spend resolving this, this is not the experience we want for our patients. We understand how stressful pending charges and HSA impacts can be. If you’d like assistance or need further support, please reach out to our team directly at [email protected] or 515-218-2464. We’re here to help and appreciate your patience. Kind Regards, Agile Telehealth Team
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Carla W.
Mar 4, 2026
Awesome experience
Awesome experience! Easy to maneuver through and always attentive communication.
Response from Agile TelehealthMar 5, 2026
Carla, thank you so much for your wonderful feedback! We’re glad to hear that your experience was smooth and that communication with our team has been attentive and supportive. Providing an easy and reliable experience for our patients is very important to us. We truly appreciate you taking the time to share your review. 💛 — The Agile Telehealth Team
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Lynn R.
Mar 3, 2026
Quick
Quick , I pulled over at a park. It was convenient.
Response from Agile TelehealthMar 5, 2026
Lynn, thank you for your feedback! We’re glad to hear that your visit was quick and convenient for you. Making care accessible and easy to fit into your day is very important to us. We truly appreciate you taking the time to share your experience. 💛 — The Agile Telehealth Team
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Will
Mar 3, 2026
Shannon was fantastic
Shannon was fantastic! Very thorough and informative.
Response from Agile TelehealthMar 5, 2026
Will, thank you for your kind feedback! We’re glad to hear that Sharon made such a positive impression and provided thorough and informative guidance. We truly appreciate you taking the time to recognize her and share your experience. 💛 — The Agile Telehealth Team
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Darrell
Mar 3, 2026
Awesome bedside manner...
The nurse who i spoke with was very informative and easy to speak with. very good bedside manner.
Response from Agile TelehealthMar 5, 2026
Darrell, thank you for your kind feedback! We’re glad to hear that the nurse you spoke with was informative and easy to talk to. Providing compassionate care and clear communication is very important to us. We truly appreciate you taking the time to share your experience. 💛 — The Agile Telehealth Team
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michael C.
Mar 3, 2026
Professional and helpful
Polite and professional
Response from Agile TelehealthMar 5, 2026
Michael, thank you for your kind feedback! We’re glad to hear that your experience was polite and professional. Providing helpful, respectful care is very important to us. We truly appreciate you taking the time to share your review. 💛 — The Agile Telehealth Team
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Phil
Mar 3, 2026
Straightforward
Straightforward, easy, and honest. I'm always skeptical when dealing with companies that something I don't even know about is going to make things more difficult than they should be. This has NOT been the case with this company. The medical professionals listen,let you know the next steps, and what to expect. That's all I can really ask for.
Response from Agile TelehealthMar 5, 2026
Phil, thank you for your thoughtful feedback. We’re glad to hear that your experience felt straightforward, easy, and transparent. We understand that trying something new can come with some hesitation, so it means a lot to know that our team was able to provide clear guidance and help you feel comfortable with the process. We truly appreciate you taking the time to share your experience. 💛 — The Agile Telehealth Team
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