agiftcustomized.comReviews of agiftcustomized.com

Response from agiftcustomized.comJan 31, 2024

We're delighted to hear that you love the outcome. A big thank you from me and the entire team for your kind words. We're so glad we could help create something beautiful for you. As a way to express our gratitude, we'd be delighted to send you a special gift. Please don't hesitate to contact us at [email protected] to claim your special surprise. Take care and stay awesome Alice from A Gift Customized

Response from agiftcustomized.comJan 31, 2024

What could be more wonderful than a Christmas tree adorned with ornaments filled with cherished memories? We're thrilled to hear that your ornament has brought such joy and vibrancy to your tree, making this holiday season even more special. We are looking forward to creating many more memorable moments with you in the future Christmases. Also, a special gift was sent to your email adress, please kindly check your mailbox. Wishing you a wonderful day Ryan Cooper from A Gift Customized

Response from agiftcustomized.comJan 30, 2024

Hello Terri, We sincerely apologize that the product you received did not meet your expectations. We ensure that all our products are of high quality and match the descriptions provided. Each of our products is handled with care, carefully cut out, and printed on both sides with good quality, as stated clearly in our product description on our website. We understand your concerns and desire to provide a better experience for you. Please contact our customer service at [email protected] with your order details and specific issues you are dissatisfied with, and we will work to resolve this issue promptly. Warm regards, Eleanor Calder From A Gift Customized

Response from agiftcustomized.comJan 15, 2024

I'm thrilled to hear that the customized shirt exceeded your expectations and that the ordering process was smooth for you! It's always great to know that the gift is on its way and will be well-received. Thank you for choosing us, and I hope the recipient enjoys the shirt! A special gift was sent to your email adress, please kindly check your mailbox. Take care and rock on! Kenneth Moore from A Gift Customized

Response from agiftcustomized.comJan 30, 2024

Hello Teresa, Regarding your concern, please kindly understand that there is a brown scratch-resistant film on the glossy side of our photo ornaments. Please kindly note that this film is a little difficult to remove so we highly recommend that you use your fingernail or a utility knife to carefully remove it. Rest assured that after removing the aforementioned film, the products will be as clear as the Preview you saw online. Warm regards, Eleanor Calder From A Gift Customized

Response from agiftcustomized.comJan 12, 2024

Hello Carl, We truly regret the inconvenience you've experienced. Regarding your concern, we do offer a wide range of products, some of which are shipped from our warehouse in the United States and others from our overseas facilities in various countries including Australia, China, India, etc, as stated in our Shipping policy. Additionally, an automated order confirmation was also sent to you via your email right after you placed your order. Please kindly check your Promotions tab or Spam folder to make sure you did not miss any email from us. Should you have specific concerns or require further assistance, kindly reach out to us at [email protected] with your order details. We are committed to resolving any issues to your satisfaction. Warm regards, Eleanor Calder From A Gift Customized

Response from agiftcustomized.comJan 13, 2024

I'm delighted to hear that you love your personalized ornament! It's wonderful that you have a keepsake of your childhood home, and capturing a special moment from 2024 is a fantastic way to cherish memories. Thank you for sharing your positive experience, and I hope your personalized ornaments continue to bring joy and fond memories. A special gift was sent to your email adress, please kindly check your mailbox. Stay awesome and enjoy the positive vibes! Kenneth Moore from A Gift Customized

Response from agiftcustomized.comFeb 1, 2024

Hi Brian, We sincerely apologize for the frustration and inconvenience you've experienced with your recent order. We strive to ensure all orders during the holiday season are processed within our standard timeframe of 12 - 30 business days, and we regret any deviation from this commitment. Given the circumstances you've described, we would like to review your case further and invite you to contact us directly at [email protected] with any evidence you may have so we can reassess your situation. Thank you for your patience. Ryan Cooper from A Gift Customized