Aero PrecisionReviews of aeroprecisionusa.com

I wish I had come across these reviews before I purchased a product through them. Worst experience ever…same as the rest below. 10 days and order is still “processing”Never again with these guys.

12 days and my order has not shipped. Tried many times to get ahold them no luck. by phone by internet by email no luck.

Worst customer service I have ever witnessed and will not answer through any forms on communication.

I have the same experience as so many others. Place an order charge immediately and then crickets. There is no way to get anyone on the phone, they do not respond to emails. Literally is the worst customer service experience in the sporting goods industry. I don’t even have a way to cancel the order

This company is terrible, I ordered two in stock items they immediately took my money out of my account and never sent a confirmation email or order number. The website said 5-7 business days for the order to process and ship but after almost 3 weeks I never got an email. So I tried calling them multiple times and each time I got hung up on or told no one was there because they were closed but it was during their business hours. The voice automated machine said to try their online chat because it’s faster, after trying that a few times I got disconnected by them each time after waiting an hour in the queue just to be disconnected when it was almost my time to get connected to someone. Never responded to any of my emails either. I was never able to get a hold of them and thought they took my money and saw this wasn’t the first time this has happened and a lot of customers report the same issues and don’t receive their items for months or at all. I finally received my items. I will never but from this company and will never recommend them to anyone. There’s other companies with just as good products or better for the same price and I should’ve bought from them.

Please read everyone else's reviews and my experience is exactly the same. They are fortunate that I'm on the east coast of I would pay a visit to their office and demand answers in person. This is absolutely the worst service I have ever received. BTW...Scott Dover owns the company, he is on LinkedIN, we should all start talking to him there!

This company is a complete scam. Stole my money & gave me nothing. Never received orders. Unable to contact them despite great effort. Absolute scum! The items were listed as in stock & shipping was to take 3-5 days. It been over a month.

wish i could leave a 0 star review. Ordered back in the beginning of december and have only gotten one of the parts that i ordered. the "live chat" on the page is a scam... get close to being answered then you are disconnected from the chat... do not recommend buying parts online... just go to your local gun store and see what they got.