Aero PrecisionReviews of aeroprecisionusa.com

This review has nothing to do with the product and all about the shipping. The shipping time is RIDICULOUS especially for people that spend the extra money to ship priority or over night (as I did) it’s been over 3 wks and I still do not have my order nor has it been shipped. It still is processing and when I reached out for an update, I get the “seasonal issues” or whatever the excuse is. I would be ok with that if the item was on back order or out of stock but it shows in stock.

Haven’t received my order. Its been over a month and their nonexistent customer service continues to ignore my emails and phone calls.

My gun has been at the shop for a month now and hardly any communication from them. I have to initiate it and the reply is a generic one. Cannot get hold of an actual human there. It's sad I used to like the company, but i will never buy from them again. I have received better customer service from Highpoint.

Amazing quality and styling. I won't buy from any other manufacturer moving forward.

Precision went above and beyond on a warranty fix. The cerakote on my lower inhibited the mag catch from catching mags. I sent it back and the communication was amazing. Top knotch actually. They even touched up the lower where i accidently damaged it and threw on a mag catch for free. Do yourself a favor and give them a chance. The product is amazing and the communication was spot on.

I only use Aero Precision for my AR builds. Always quality products provided by aero and highly recommended!

I called Aero regarding my new build and the inability of the bolt to hold open. The problem was the ambi bolt catch. I spoke to Talbert and he immediately sent me a replacement part, no questions asked. Great support and fast service.

They are not as bad as you may think. Aero precision has been pretty reputable and in-fact has been there before many new companies that are popin up out of nowhere. I would normally write a 5 star review for this company but during the COVID pandemic the shipping and handling department really took a hit, customer service also has been a lot slower than usual. This doesn’t mean that they sell bad product, they just need to manage their internal team little efficiently to handle customer demand and demand throughout this entire pandemic.