Aero PrecisionReviews of aeroprecisionusa.com

This review isn’t about the equipment, or any of their product, it’s great gear. But instead it is about an order i placed. I ordered a barreled action for a new gun build for a hunting trip at the end of October. Thinking i would have plenty of time to prep for it since i ordered it SEPTEMBER 2, AND ALL IVE BEEN TOLD WAS THAT WE ARE WAITING ON COATING. MIND YOU IT SAID IN STOCK WHEN I PLACED THE ORDER. I called and they said give them 3 weeks. I call again at the end of the 3 weeks for an update and they said give it roughly another week or so. I was told that i could cancel my order, but i have already been waiting for long enough hoping it would be at the shop already. It is now October 21 and still no update on the barreled action. I love the product, but at best I’m pretty upset at how this transaction has went.

I liked using Aero Precision products for builds u til recently when I ordered one of their new pro ambi lowers in OD green for a left hand/eject build. Well when I tried to get the OD green left eject upper, they refused just to sell the upper receiver saying I have to buy as a combo with a plain OD green lower which I don’t need or want, what a let down.

I LOVED Aero for so long. Prided myself on my builds being only quality parts from quality companies. I'm in ZERO way suggesting I'm a high dollar builder buying thousands in parts monthly, but I have been a loyal customer with multiple builds involving their parts. Over time the quality has gotten less impressive, their customer service has always been a lil rough, but most recently I've dumped a ton of money (multiple builds worth over 5 months) with nothing to show for it but a single barrel (that was the wrong one ordered to begin with) and I can't get ANY correspondence. I've called, emailed, tried that chat feature (that was a joke... Somehow went from 8-7-14-to kicked out of queue) multiple times. The FFL I've gone through in the past, and with the current orders, can't get anywhere either. Essentially, I've spent a WHOLE lot of money to build guns I have no clue will ever be built. THANK GOD I wasn't paid for these in advance, either way I look stupid, and I'm out the money. I wish, so much I wish, this wasn't the review I had to leave now.

Waiting months for in-stock items and still yet to receive items or a response from customer service ...... what was once a good company has oversold under delivered and terribly failing their customers right now what a shame spend your money with a company that respects you and your time and until aero gets their shit together DONT SPEND A DIME THERE!!!