AED.comReviews of aed.com

Response from AED.comJul 19, 2023

Thank you for the feedback, Jacob. We apologize that you have not received your item yet. Unfortunately, there has been a national supply chain shortage of AEDs, their accessories, and all medical supplies that may have been the cause of your delayed shipment. Please read https://www.aed.com/blog/wheres-my-aed-supply-chain-shortages-disrupt-shipping/ for more information. I apologize for the inconvenience this delay may have caused and hope we can get you your products as quickly as possible. Thank you for your patience with us.

Response from AED.comJul 18, 2023

Hi there! Thank you for taking the time to leave us a review! We appreciate you leaving us your positive feedback and hope to be of service again in the future! Have a great day!

Response from AED.comJul 14, 2023

We apologize for the inconvenience you have experienced regarding the delay in receiving your order, Kimberly. We understand your frustration and appreciate your patience. To resolve this issue promptly, we kindly request your assistance in providing us with your phone number or the best way to contact you directly. This will allow us to investigate the matter further and address it with our management team. Once we have your contact information, our team will reach out to you as soon as possible to discuss the matter and provide you with an update regarding the status of your order. We appreciate your patience and cooperation in helping us resolve this situation.

Response from AED.comJul 5, 2023

Thank you for taking the time to provide us with your feedback, Marianne. We sincerely apologize for the delay you experienced in receiving your order and any inconvenience it may have caused. Unfortunately, there has been a national supply chain shortage of AEDs, their accessories, and all medical supplies that may have been the cause of your delayed shipment. We understand how frustrating it can be when expectations are not met, and we sincerely apologize for the lack of communication and follow-up from our team. This is not the level of service we strive to provide, and we are truly sorry for any inconvenience this may have caused you. We hope you would give us another chance in the future! Have a great day!

Response from AED.comJul 3, 2023

Hi, there Steven! We apologize that you have not received any credit back on your card for your returned product. I have forwarded your contact information to our customer care team, who will reach out shortly to resolve this issue. Please let us know if there is anything else we can do to assist you! Have a great day!

Response from AED.comJul 3, 2023

Thank you for the feedback, Timothy. We apologize that you have not received your products yet. As you know, there has been a national supply chain shortage of AEDs, their accessories, and all medical supplies that may have been the cause of your delayed shipment. Please read https://www.aed.com/blog/wheres-my-aed-supply-chain-shortages-disrupt-shipping/ for more information. I apologize for the inconvenience this delay may have caused and hope we can get you your products as quickly as possible. Thank you for your patience with us.

Response from AED.comJun 28, 2023

Thank you for the feedback, Robert. We are happy to hear that you received your products! Unfortunately, there has been a national supply chain shortage of AEDs, their accessories, and all medical supplies that may have been the cause of your delayed shipment. Please read https://www.aed.com/blog/wheres-my-aed-supply-chain-shortages-disrupt-shipping/ for more information. I apologize for the inconvenience this delay may have caused and hope we can be of service again in the future. Thank you for your patience with us.

Response from AED.comJun 27, 2023

Hi Jacob! We apologize that you have not received your order yet or a status on your products. I have forwarded your information to our customer care team, who should be reaching out shortly to give you a status on your order! Please let us know if there is anything we can do for you in the meantime!