AED.comReviews of aed.com

It was an okay experience. Still not sure if it was necessary.

1. I sent in Tax Exempt forms as requested - never recieved email asking for corrections. 2. When I called the person who assisted me was very helpful. I sent in corrected forms but have yet to receive a corrected invoice. (Sent in on 8/18/26) 3. Even though I ordered and received the AED Product replacement -- I just received ANOTHER reminder for the exact same item. No one needs more clutter in their Inbox - so something in your system isn't updating/connecting correctly .

I would love to be able to print off a receipt from the webpage when ordering.

Shopping itself was no issue. However, creating an account is a huge issue, as each scrambled text was unreadable and I didn’t get different options, like a confirmation email, or text. So I could not establish an account with them. It would be an additional benefit, if I could choose between USPS and other carriers, and therefore choose the least expensive, if I wanted to. Not everybody needs it the next day.

We are tax exempt and we are charged taxes.

The website and shopping experiences are fine. The verification process with rechapca (or whatever) is absolutely painful, especially with old eyes

Ordered but have gotten no updates. Are they shipping soon? When are they expected to be in stock? No news is not good news.

Unable to track my order. Would have been nice and comforting to be able to see where such an expensive piece of equipment was in the process of receiving it.