AdhdrighttochooseReviews of adhdrighttochoose.com

Awful service ! the assessment was rushed and lasted only 40 minutes. I didnt feel heard at all, i kept having to ask what the clinician what he was saying. Was no empathy what so ever. Tried to email/ phone on numerous occasions no response. When i received my report there were so many errors and the total opposite to what i had said ! Do NOT recommend this place.

Really poor follow up service. Takes many many times to get through on the phone, when eventually you get through told “they will get around to it sometime” No reply to emails whatsoever. Consultation was all fine however when further information was needed it’s like they don’t want to know anymore. You don’t have an identifiable contact which would help. The delay they cause to me getting the relevant medication is incredibly upsetting. The person who answered the phone line comes across as a very inexperienced telephonist with poor customer care skills. This is a service for people with ADHD who often have anxiety and difficulty processing so this must be better than this!!

I waited a long time to even get an assesement where there was no clarity or clarification that they had received documents despite emailing every few days to ask. Then I finally had an assesment, and was diagnosed. They then asked for an ECG, which I had to get twice; and almost a third time becuase their staff said they were unreadable; this shocked my GP and the nurse that took my ECG. After 3 weeks they finally come back and say its actually fine, and give me a perscription. Thats great but they havent even told me what type of ADHD I have, what to expect, what the treatment plan is, not even an appointment for medication review. I have emailed them every SINGLE DAY for 2 months now trying to get someone to help me but I never get a response, and calling is useless becuase you get cut off after half an hour of waiting and they never pick up the phone. The one time I have got them on the phone they were unbeleivably rude and were trying to gaslight me into beleiveing their absolute incompetence was somehow down to me. I have started the medication and it is putting me through the ringer and I cant even ask or get help.

never send correspondence, except a text message to tell you the time and date. The website is useless, and the phone is never answered (am on now as 23mins) it disengages as 30mins. If you want to go somewhere where you won't be triggered, trust me, this is not the place.

Harrow Health are absolutely impossible to contact, and their administrators seem to have no idea what ADHD is, and how to deal with patients.

The absolute worst people ive ever known or not known because since they are meant to be working i think they don't care about anyone and never bother to reply to emails. There appointment system is so confusing and they're so busy you're on hold for 30 minutes which then you will get cut off ive emailed so much and they've now discharged me for not informing me of how to do my face to face appointment which is actually over a link which you need to have identification know your blood pressure amongst everything else like we're all professional doctors. Don't understand how they can give a diagnosis seeing as there's no communication at all and they are rude lazy selfish people who don't care about us that suffer. Im going to go to extremes and fight to the top to get rid of the no good workers which are not working and make sure this service is dealt with.

I recently got diagnosed with ADHD with Harrow Health and the assessment was very rushed with the clinician even making mistakes in my report. In the virtual assessment clinician was barely able to be seen at the corner of the screen, did not put me at ease and rushed through questions. Not to mention the complete lack of communication from HH and 0 response to emails. Avoid at all costs can see why they have the ‘shortest waiting times’!

Harrow Health claim to be an ADHD diagnosis centre with the shortest waiting times. Now been waiting 4 months and they won't respond to either myself or my doctor even to acknowledge my referral. There are no contact details available, so you can't even phone or text them