AdhdrighttochooseReviews of adhdrighttochoose.com

Atrocious. They diagnose you, tell you to pick up the meds then desert you. No after care. I have emailed multiple time across weeks to say I was experiencing concerning side affects and no one has got back to me. No phone number. Deadly service. Should be shut down.

The communication is awful, there is no real way of contacting them. You have to search the internet for the right number, and the number that you can use, 40 minutes each time to wait for someone on the other end to pick up. I’m having issues with my current doctors in receiving my ADHD assessment from Harrow Health. And when I asked for my assessment to be sent to me separately, just in case there are issues with the reception receiving my assessment and I can send it on just in case, I was told “no it’s not something we do”. It’s literally against the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, as I’m requesting my medical records which an ADHD assessment comes under. But I’m not surprised I’ve been sent onto a shocking ADHD assessor, since my current doctors are also awful. And having read some of these reviews when it comes to prescription for medication, I’m very apprehensive to continue with this service and perhaps go elsewhere.

Eventually diagnosed by them in June then absolutely no contact from them. I’ve emailed them countless times, tried to phone them and my doctor has even posted them an urgent letter. Nothing. No contact a s no medication sorted. Their service is abysmal and they are truly unprofessional.

Having been with Psychiatry UK first I can tell you Harrow Health is much better. But it's still faaaaaaaar from being even adequate. It's impossible to get a reply from them unless the house is on fire in which case they call you. It's as if these people have never met ND people in their whole lives. Ignoring you, not answering your concerns when you're losing sleep and have suicidal thoughts but they just don't care and don't even try to hide it anymore because they're aware of how needed the service they're providing is, and so they still will make profit, so who cares about these mentally ill people who have been bullied and disregarded all their lives? Calling an ND person on the phone out of the blue? Are you joking. My phone is on constant mute because unplanned called are causing me massive anxiety. They don't care. It's my responsibility to deal with it without any help from them or the NHS, you might as well die in a quiet corner. While I was happy with the specialist itself, the company is just another money grabbing pop-up business that will fill its pockets and move on. Which is why they don't care about these reviews. They're esswntially torturing and bullying the people they're supposed to be helping causing them more anxiety above the anxiety we already live with. Got my diagnosis within about 10 weeks of applying, hence the 2 stars. But the experience was damaging to say the least.

Harrow health absolutely gutted at their lack of communication twice I've had appointments that no one has turned up to. No communication. No reply to emails. Don't answer calls. I'm shocked they are allowed to treat patients like this. Especially patients with ADHD. I really hoped getting my diagnosis and medication would help me but this company are making things impossible.

I would give 0 star if I could. Harrow Health Service is by far one of the most frustrating services I’ve ever had to deal with. Every single time we call, we’re left on hold for at least 30 minutes, and it usually takes a minimum of four calls before anyone actually picks up. On top of that, my doctor took 8 working days to issue a simple prescription – completely unacceptable. The customer service team is equally poor: they never reply to emails, never acknowledge receiving them, and despite promising call-backs, they never actually follow through. Considering the amount of money they charge the NHS for providing this service, what patients receive is nothing short of appalling. There is no efficiency, no accountability, and absolutely no sense of urgency for people’s health needs. Avoid if you can.

I’m with Harrow Health and my assessor is great, but that’s where all the positive stuff ends. When it comes to the rest of the service, they are very good and making sure you feel like a burden. If you phone the office they very abruptly tell you that you must call another number for NHS ADHD, when you call that number no one answers. I’ve had an issue with my prescription, I emailed a week ago and I’ve heard nothing back, I’ve emailed a second time and still nothing. I’m very concerned as I really don’t feel supported, I’m completely out of my medication and I have no idea how to resolve this. DON’T SIGN UP IF YOU CAN’T PROVIDE THE SERVIVE!!

So this is a follow on review from my first one about ADHD harrow health. I am not sure how this clinic is still running. After waiting 7 months for my consultation and not being able to contact them via email or phone ect. I did finally get my diagnoses from them which was yes I did have combination Adhd..I was asked about medication and I told the lady I probably didn't want to go on stimulants but I would like to try medication. She said I needed an ECG and I would have to get a letter from my neurologist. Then I received an email telling me I had been discharged back to my GP and would have to be re- referred back to them to get any medication. Not sure how long this will take this time but the whole experience has been really stressful.