AdapthealthReviews of adapthealth.com

My new mask broke. It was the starter pack for AIRFIT P3Oi.I called Adapthealth (804-348-8887) for help. The first person transferred me to someone else. I had to repeat all of the info given to the first person who said I needed to call 888-864-5169. I called the new person, and repeated the same information. After repeating the same information, for the third time, I was told very rudely I needed to call 844-241-7153. He said that was the local number. I asked "How was I supposed to know that ws the number to call. He said do you want the number or not. I asked again how was I supposed to know that. He repeated do I want the number or not. The fourth person was great and helped me. Previously, I called for a month to get fitted for the new mask. I needed an appointment BUT I had to wait for them to call me-which didn't happen. Finally walked over to the scheduling department and had them call me. This was never a problem before they became Adapthealth. Rudeness and ignoring is what is the company has become.

Dan was the Technician today. He was very knowledgeable and answered our questions. He did a little preventative maintenance on the machine and was very professional and polite

she was friendly, speaking to us at our level, she was explaining clearly and spending enough time for us. Thank you Alejandra. Conclusion, Brannon in San Jose now made some improvement on the customer service (compared with last time we came in. Keep good work!

Excellent customer service! Professional, kind and courteous.

my phone call was exactly the time that my appiontment was scheduled they did a thourough job explaining how to set up the machine and she also had a pleasant voice

Anthony is very personable and answers all our questions!

Friendly and prompt service.

Stephannie was very helpful, patient, and pleasant. We went over everything, she answered all of my questions / concerns.