AdapthealthReviews of adapthealth.com

Hassan was very prompt and efficient. He is very knowledgeable!

AdaptHealth.. They are my servicing agent for the Dexcom system. Their customer service is probably one of the worst I have ever encountered. The initial delivery of my Dexcom system somehow got delivered to a wrong address not a wrong street or street number but an entirely wrong town and state. After getting that rectified and receiving my initial order with sensors I was told to use the phone app to do all of my reorders. This is what I did. My second order of 9 sensors was done through the phone app no problem everything arrived. My third order however was a different story. I reordered through the phone app as I was instructed double checked the billing and shipping address and sent the order. I received a confirmation that my order had been shipped with a tracking number. I checked the tracking number and guess what...the sensors were shipped to the wrong address. The carrier was UPS and I tried to intercept the order and have the shipping address changed and they told me it could not. A call to AddaptHealth to get the problem rectified and I was chastised and treated by an agent like I was a red headed stepchild. I was told there was nothing they could do, I was told to contact the receiving party and have the package forwarded??? and if that did work I would be charged for additional sensors because they can only submit a claim to Medicare every 90 days. I was told it was my fault because I used the phone app and that I was the one who input the wrong information. This servicing agent is just terrible. It is obvious they don't have a clue.

very helpful staff highly recommended.

She was very helpful to switch my product and concern about how I sleep with it and that is excellent customer service.

The gentleman who delivered my oxygen and supplies went above and beyond his job to make the experience of having the machine delivered a pleasant one. Explained everything, listened to my concerns and answered my questions all with a great attitude and a smile. Thank you Brandon.

Michael is very professional and very helpful

They was friendly and very nice I didn't have any problems

You folks at Fletcher medical always are on top of it. Thank you for all you do.