AdapthealthReviews of adapthealth.com

He was a kind gentle man didn’t want to wake me to get my “Hancock” but I needed my fan moved closer on me so it worked out lol placed it all neatly in corner

Mario was very efficient and knowledgeable! He also was very cheerful and a great teacher knowing my history of being an RN x40 years. Thanks for delivering all of my equipment late at night, hadn’t slept so well as that night. Thanks Again!

Very informative and helpful

I tried for over 30 days to get Adapt Health to fill a prescription for my new CPAC machine from to Mayo Clinic. I faxed my prescription to the correct office (I was told it was the correct office.) No response. I called a number of times. On hold. No return calls. Finally got a response. Wrong office, I am told. So I faxed everything to the new correct office. Waited. E-mailed. Called. Left messages. Finally a nice lady helped me and looked into what the hold-up was about. They needed more information, insurance won't process it. I sent everything again including more information. I waited. I emailed. She returned my email and said "You are good to go. Someone will contact you in a few days." I waited almost 2 weeks. Nothing. In the meantime: I emailed again three times. No response (I was ghosted by the nice lady.) I called my insurance company to see if they had received anything from Adapt Health. No surprise, NOTHING. I emailed my contact lady at Adapt Health and gave her 24 hours to reply. Nothing. I canceled my order with them and switched to another company. My order was processed in one day! BTW: Adapt Health is in dire financial trouble, I looked it up. Stay clear of them!

Marcel was great! He was quick,efficient and friendly.

Amanda, the technician, was very informative, helpful, and patient. She went over the pros and cons of the various masks, and explained in great detail how to operate and maintain my bipap machine. She went over the video presentation and answered all of my questions completely and fully. She also -- and this was a big plus -- talked me through loading the app on my phone.

The service person accommodated my schedule in flawlessly serviced the oxygen

Terrible service. When you work with patients on oxygen machines and something breaks down, no matter what time of day it is, it is your responsibility to bring a replacement to that patient as soon as possible. Dispatchers have no idea what the statuses are when you call, to check on updates from previous calls. You have to start from scratch each time you call. Delivering replacements to your clients because of your equipments that break down, which patients are relying on, to breathe, should be handled with utmost urgency and not have dispatchers "email" and "wait for answers" and then finally determine that it will take almost FIVE HOURS to deliver urgently needed machines. This company is not to be trusted and does not handle things with priority that accommodates vulnerable patients. One star is too much.