AdapthealthReviews of adapthealth.com

Great customer service 👍

Karen was amazing...She explained the new machine beautifully and she was fun to talk to

They sent me a bill in Dec 2023 for services in December 2022. My company used one insurance company in 2022 and changed to a different one in 2023. They tried billing the services from 2022 to my new insurance company and it was denied because I didn’t have a policy at the time of service. They tried billing to my old insurance company but used the date of service of Jan, Frb and Mar 2023 so the old company will not pay because the policy was cancelled at that point. I quit using them because their billing system is a mess. I am not paying the is bill.

Hope you never have to deal with their customer service billing department. No one there speaks English and accents are difficult to understand. Never received a bill or invoice or anything for 9/2023 through 5/2024, I thought my insurance was taking care of it. Nope! They were trying to charge a credit card that had expired. Rather than send me a timely invoice or contact me about the expired card they continue to do nothing. So now they're considering whether to send the account to a collection agency or an attorney for collection. Really? I have excellent credit and I'm sure not gonna let this less than reputable company ruin that. Bought my own unit so going forward I'll owe them nothing. BEWARE!!

Easy to call and order. Next day delivery. Driver calls and reminds you. Very helpful

Ann is always more than helpful.

Robert brought the oxygen tanks today. Again he was very very helpful and Great!! Keep this employee. Very knowledgeable and helpful. Thank you for Robert!!!!

Delivery man delivered my walker right to my door. I appreciate it.