AdaptHealth is a network of full-service medical equipment companies that use tailored products and services to empower patients to live their best lives – out of the hospital and in their homes.
Adapthealth (adapthealth.com) has 7,862 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Hospital & Emergency · Philadelphia, Pennsylvania
Excellent
Hospital & Emergency · Doylestown, Pennsylvania
Excellent
Hospital & Emergency · Pennsylvania, Pennsylvania
Excellent
Hospital & Emergency · Wayne, Pennsylvania
Excellent
7,862 approved reviews, newest moderated first
Shane A.
Finally received an oxygen concentrator that was quiet and does not have any mechanical/electrical issues. The last two I had were either missing parts, or had power issues. But I received a newer version of the oxygen concentrator that I previously had and it works like a champ!
Kathleen M.
My visit to the Elmhurst facility was to pick up my new CPAP machine. Mary Ann was my technician and was very friendly and knowledgeable. She was very thorough explaining the set up, use and maintenance of the res Med CPAP. I brought my own mask, and she made sure I had a good mask fit. She answered all my questions I had and afterwards gave me a detailed print out of the instructions we covered. I truly appreciated all Mary Ann’s help and recommend her and this facility for all your CPAP needs.
Gary C.
i wish there was another place to get supplies and answers to problems with machine. can never get through on phone. have wasted over 6 hrs in the past 4 days trying to get through. even called main office and the manager could not get through. medbridge woodruff rd greenville sc
Michael C.
The person that was here explained everything really great And he was very nice thank you
Faye C.
Excellent customer service
Roy W.
Picked up wheelchair thanks
Juliana
Great service
Lance
If you want to be treated poorly find out if you have to deal with this company. First they will talk to you like they are extorting funds from you. How is this? They explain bring money first then we will Explain why. Insurance companies use them because they are cheap, And it shows. Customer service people even sound miserable as they read the script, don’t bother asking questions, they should AI this part as I am sure it can be read better than the agent. Traveling Overseas got my order canceled, Thank you Ray Ward from AdaptHealth, even when I gave him a return date. Just disliked about everything this Company had to offer and I still did not get my Cpap machine! Service - SUCKS, Communication -SUCKS, Customer service - SUCKS, Employee attitudes - SUCKS. Good luck if you have to deal with them. Don’t ask the model number you’re getting, I never got brand name nor model number as you will probably find it cheaper on Cpap.com as they would not tell you. They will tell you that you have to pay your insurance portion and then they will add on 10 months of rental without explaining who receives the rental fee, my insurance company or them. They asked me for close to $900.00, comparing that to cpap.com that is paying retail price for many units NEVER got an answer to that “who gets the rental fee” question. The only reason that they could possibly be in business is that they are the cheapest that the insurance companies can find for this or maybe because the insurance companies allow them to charge the 10 month rental. Definitely does not have any customer satisfactions in their mission statement.