Mitchell H.
Having some quality time with Glenn was…
Having some quality time with Glenn was the best thing that happened to me. He was able to coach me on the proper use of the mask and properly set it up so it fit better, and he gave incredible good honest and candid advice to me. It is almost as if there should be a one on one follow up with him to make sure that the client understands the equipment and the setup better, and to have any questions answered. He obviously knows the system well and since he is also a CPAP user for 30+ years, it legitimizes his understanding of what the client is going through and not to overthink the process. He helped me to figure out the best mask for me, which was important to find out without having the phone agents just send me masks to try. Thank you.