AdapthealthReviews of adapthealth.com

This review is for online and the call center. If their is another company as an option you should go with that choice. The app that they have does not work. They set up payment plans but then just get rid of them. Than you call to set it up again and they just charge the whole amount like you never set up payment plan. The call center is not friendly and not helpful. Cannot find your invoices set up payment plans that do not work and offer no assistance or help.

Went in to get a face mask for my spouse. The woman behind the counter was extremely rude. I understand it may not have been her job and if she normally doesn’t do that, she needs to get someone who can handle the job. I spent over an hour in there. On top of that…she said pretty loud the details of my spouses account. When I talked to her supervisor about this she just said there and smiled. I do believe that is a HIPPA violation. These people are very unprofessional

3 lx in 3 days we had a problem with a hospital bed, but every time it was handled expeditiously and with the utmost courtesy and professionalism. Oh yeah. And it was over a weekend too. Fri Sat and Sun. It was so appreciated. As the bed is a critical component of the patients recovery. Thank you

Great customer service!

Excellent choice in mask, made PRIOR to getting here. Erik was SPOT ON! Very good, in fact, EXCELLENT at his work. He makes things easy and real. Thank you, Erik, for everything. You are a blessing in disguise!

Mostly, I can understand in great detail exactly what I was being told and even ask again to confirm.

very thorough

This company is a huge rip-off and one reason insurance rates keep going up. I was told on my last order that my total copay would be $10.10. I was told that my insurance was contacted and that my deductible had been met. I asked for confirmation and was given it. I received my order, paid my $10.10 and a month later, got a bill for $191.02. I contacted customer service and was told "sorry". I pay them $37.54 for an Airfit F20 Lg. I can purchase the exact item on Amazon for $18.99, without insurance. This is not hard to figure out!