Doreen
Knowledge and courteous.
Knowledge and courteous.
AdaptHealth is a network of full-service medical equipment companies that use tailored products and services to empower patients to live their best lives – out of the hospital and in their homes.
Adapthealth (adapthealth.com) has 7,862 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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7,862 approved reviews, newest moderated first
Doreen
Knowledge and courteous.
Cal
I feel compelled to warn anyone considering AdaptHealth’s services about several troubling practices I’ve encountered. First, the company bombards you with supply‑replacement reminders far more often than the manufacturer’s schedule recommends. What feels like daily “need to restock” emails is not only unnecessary; it comes across as a deliberate tactic to push extra purchases. Second, their billing system is opaque and, at times, outright deceptive. If you change health insurance providers—a decision outside your control—AdaptHealth resets your rental payment period without clear notification. Even after they promised to correct a charge, the same erroneous bill reappeared, leaving me to chase down their outsourced billing department repeatedly in an almost monthly ritual. The whole process feels designed to rely on customers’ willingness to tolerate confusing, unexplained fees. Overall, my experience suggests a pattern of aggressive upselling and negligent billing that seems aimed at exploiting customers who don’t scrutinize each charge. If you value transparency and fair treatment, I strongly advise looking elsewhere.
Edna A.
Professional, knowledgeable and most important experience was responsive. Thank you
Jan M.
Adapthealth has responded to my inquiries as I have struggled to adjust to my CPAP machine.
Patti
This company has helped me so many ways they are always friendly and knowledgeable I would recommend them again and again
Joan B.
He was very knowledgeable, pleasant, patient & thorough. Thank you
Cindy C.
Representatives by phone & in person were courteous, friendly & helpful.
Edward W.
Banani was both respectful and professional. There was a problem with the order. He knew who to call and resolved the issue quickly.