Adams Tax FormsAdams Tax Forms is listed under Accounting & Tax.
Adams Tax Forms (adamstaxforms.com) has 153 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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SeClark
Have used this service or years, but no more. They have completely ruined their software with their "upgrades." Took a highly efficient, user friendly platform and made it cumbersome, un-editable, and difficult to find/understand, and it is so SLOW. Helpdesk is a joke. They really tanked their business trying to fix what wasn't broken.
Joe
THESE PEOPLE ARE THE WORST, forgot about support, they sent an email out out to log on to get a 1099 without any other information and no way to create an account. I tried every combo I could then it locked me out. Multiple emails to support went unanswered and I have never been able to get anyone on the phone. STAY AWAY FROM THEM AT ALL COST!
Sean
Worst update 2023, keep log me out, and request verification, can’t import my data from last year and no customer support
Joanne
The only way to reach them is through online messaging and they don't answer. 8 hours ago I messaged with an e-file problem and no one responded. Now the site shows "back tomorrow"! So much for January 31 deadlines.
Angela Coleman K.
I have been using Adams Tax Forms Helper for many years and it has been great. But this "update" is the worst and I don't know why they felt it was needed. IT'S A NIGHTMARE!! The instructions are useless. There is no customer support. The importing prior years records is so confusing. And the system kept shutting down while I was inputting data. So I kept having to log in and re-enter the information. Some times re-entering the same information over and over because it kept shutting down. I feel conned!!
Steve G.
Horrible, no support, new purchased tax forms is BS. I can’t get into my new purchase via your ignorant instructions. No where to call for assistance, online chat is worthless
Jeff
Have been using this software for years without issues. The 2023 filing season has been a disaster. There should be a class action suit to reimburse the cost paid for it, plus any penalties for client late filing due to their ineptness! Any suggestions for other programs would be appreciated.
Scott Y.
I have used Adams Tax Form Software and forms for 13 years. They should never have changed the software! Tons of errors & prior year data does not import properly. No customer service...just a stupid chat box with "bots" giving you blanket info that doesn't address the errors. What should have taken me 7 days at most to prepare 1099's & W2's for clients has taken me nearly a month to get through. I will never use them again.
