Adams Tax FormsReviews of adamstaxforms.com

Worst software I can ever imagine. Would rather do W-2s by hand with carbon paper. This software is pretty much useless. I cannot believe that Staples actually allows this product to be sold in their store. I spent 3 hours trying to prepare single W-2s for 3 clients. Still can't get it to work. Never again.

WORSE than you think! I have used them to file dozens of 1099s and W2s and paid them to mail them to the recipients. NO RECIPIENT has received a form in the mail and we are now facing IRS penalties for not furnishing to the recipients by Jan 31st! No replies to my complaints - no customer service phone support - constant software crashing. HORRIBLE PRODUCT!

I've been using their software for 10 years now and they RUINED it by upgrading their software last year and NOT checking to see if it works. Full of constant bugs and did not import prior year data correctly. Also DOES NOT consistently print what is on the screen and keeps leaving important data off of the form. I'm so glad I bought my own forms from Office Depot but I have to keep downloading the "print to tax form" data to see if I can trust it to print ALL the info I entered. There's NO customer service at all the robot chat is also worthless. I don't know what I'll do next year but it won't be to use Adams worthless tax NOT helper software that's for sure! You guys are so bad for ruining what used to be the BEST software ever!!!!!! Shame on you for doing this at all let alone so close to tax time and screwing all your customers over.

Rating of ZERO would be more accurate. I have used Adams Tax Forms for several years and was totally satisfied. This year's rendition is unworkable. Classic case of fixing something that isn't broke. Customer service is non-existent. The Chat-bot feature is useless. Don't waste your time and money.

Complete waste of time and money. I purchased a 1099 bundle and have not been able to access it at all. Endless error messages trying to access my account- tried changing passwords, creating a new account to no avail. Bot helper and a stream of supposed associates offered nothing and just disappeared in mid session. The website phone number is just as useless. I'll get the money back through my credit card but not the hours spent on this disaster of a service.

I concur with everyone one giving this product a 1 star, except I vote for a ZERO. it used to be such a great product. Way to screw up a good thing!

Used this program to try to prepare 1099 NEC's...DISASTER...CA state ID does not print on the 1099, alignments do not work at all...I used a ream of paper trying to get the alignments right...Help is no help...frustrated me...I ended up typing out...yep!!! typing my 1099's...old school! At the end of the day ...I have to laugh...Ha Ha Ha...they didn't even add in a form 1096 to the forms create list.

DO NOT BUY THIS JUNK. DOES NOT WORK ANYMORE. ALL PREVIOUS YEARS INFORMATION IS NOW GONE AND NOT USEFUL. I'VE SPENT 3 DAYS TRYING TO JUST SET UP THE INFORMATION I'VE USED FOR YEARS. THEY RUINED THERE HELP LINE, USELESS HELP BOT NON RESPONSIVE COMPANY.