ACXReviews of acx.com

Nice experience it's amazing.Thank you

Total trash nonexistent 'tech' totally manned now by foreign or Canadian operators who have no clue how to assist since ACX 'upgraded' their platform removing timestamps etc. Half my chapters have audible "hiss" that is NOT in my file recordings. And NO ANSWERS. Apparently they were all abducted by aliens

Good thing very nice

The company, in particular its risk management team, considers themselves as God who could manipulate people's lives and ruin their rights at will just because they hold such a large share of the audible market. I spent more than 30 hours setting up the account, filling in forms, creating audio files complying with their stringent requirements etc., then I went on a business trip for a few days. On my return, I found my account deleted and everything is gone. Then I noticed an email to my personal addressing commanding me to respond within 24 hours regarding some proof of title thing, or else they'll terminate my account (as obviously they did). Even the Federal Government doesn't send an email demanding a 24-hour turnaround or else without a reminder of a phone call or something. And their emails were extremely arrogant in tone, giving a whiff of "We are a dominating platform so we control your life and do whatever we want" feel. I felt upset at first then I went through reviews of their team and now feel extremely lucky - apparently there are authors earning royalty just have their accounts closed like that, without explanation, and told the outstanding royalty will no longer go to them - that's like theft - glad I got out of this lousy platform at the early stage (kicked out, to be exact)

The financial section of this site is thieving. It either shows all the Bonuses as missing or somehow closes the winnings without paying them.

As an author I think it's atrocious how people can listen to darn near a whole series of your book and then get a refund back after listening. We work too hard on our stuff to keep enduring this. It's bad enough we barely get paid anything to begin with. Authors wages are ridiculous these days with kindle unlimited and with ACX. Then I had one issue with getting paid on time that really took the cake. They need to really change some of their rules and policies-especially concerning returns!

I am a good writer and my company do well and clean job for their customers

It’s cool I guess