ACXReviews of acx.com

I narrated a book called I am legion of which ACX were paying me royalties for. Then all of a sudden one day they’d stopped paying and with it being a small amount of money, I’d forgotten about them and a few years later decided to be firm. Put my foot down. I want those royalties which might be a few hundred dollars now. ACX know I no longer have the email address which they associate with the account. Only say unless I contact them Ising that email they wong speak to me. I have told them I dont want them to sell the book I narrated now. This I believe they are ignoring too.

I agree with all the other reviews! One of the worst companies I've ever worked with! They said, "They had an issue with my book on my account". So deleted it, which they didn't expect me to do. Then they said, "We have nothing else to say, and that end of the matter". That is literally the type of people you are dealing with rude, unhelpful and insulting.

It's a very difficult site to navigate. There is SORT OF a connection with the Amazon site, but I've spent a week trying to upload my audio, and I'm ready to give up. The tenuous nature of the link with Amazon makes it impossible to communicate effectively. My book is ready to upload, but they have now made it impossible. I give up.

I was locked out of my account, for no reason. The main directive was for me to contact Amazon. I did, although Amazon couldn't help me because they said they were not connected to ACX's system. I contact ACX directly and the customer service rep claimed she couldn't help me with my problem because I didn't give her the correct billing address to my account. First, I don't see how I could've given her the wrong one, but even if I did (I said, let's say I misspelled it) she says there's no other way to get in. Thank God I didn't have money sitting in my account that I would've been losing. This all seemed so random and echos many other people's reviews that their system & customer services are TRASH and needlessly difficult.

Booked a 6 seater taxi 6 weeks in advance for a very important event. No sign of the taxi when we arrived at the station. After waiting 10mins and bring cut off 3 times I called to be told they had no drivers as they were all on their break. Appalling service. To not fulfill a booking and not even inform the customer they couldn’t do it is disgraceful. Would never use again and would encourage others not to. Completely opposite to the professional services their website describes. Truly awful.

Holy socks, what happened to them? They've gone to trash when they once were top Audiobook platform. Constantly down or booting you after a few moments while searching open title auditions, that either open to a blank web page, or an error syntax page meaning EXPIRED TITLE. Which is a total waste of time. Whatever. So glad there are other, more affable audiobook sites to work with.

What a nightmare. Gave an address in SE10 and he took us to the O2. Told him it was the wrong address and attempted to go thru Blackwall Tunnel. I directed him closer and still took the wrong way. As an insult he charged un £9 extra. Told the office of the problem to avoid it for our return journey and he goes to the same wrong area. First time we have used them for years and won't be going back. Abysmal.

I really like how convenient and easy to use.