ActbestbikeReviews of actbestbike.com

My experience was excellent with actbest got there actbest racer very good ebike ..and excellent customer service

Very nice bike, looking stylish!

They make beautiful bikes but I had some battery issues but Actbest helped me all the way thru and finally sent me another battery. They definitely back up there products!!!!

great help got a broke bike they sent me another

This is my 3rd purchase of an e-bike from them. The apex seems to be better for me than the race bike I ordered first. The range of the bike is really good. Assembly is very easy as well.

I had a lot of trouble with my first Actbest Speedy but they made it right.

It is affordable and comfortable.

I purchased the Mars e-bike from their website about two and a half months ago maybe even 3 months ago. The minute I brought it out of the box I had a battery problem it worked sometimes and didn't work other times. Contacted customer service they stayed in touch with me in the beginning. We did tests and found out that the battery is faulty and they emailed me saying they were going to replace and send me an e-bike battery replacement. That was a month ago. I have had no other contact with them they refuse to return any of my emails. They will not refund the bike. They will not send a replacement battery. They will not return any emails. I'm disabled and unable to use regular bike that's why I saved up my money because I'm on a limited income and I purchased this bike. The customer service has been the worst experience I have ever had. I cannot believe I'm actually going to have to go out of pocket another $345 that I do not have for a battery when I already purchased a $600 e-bike. Like I said I have tons of emails and they stayed in touch with me in the beginning but the minute they said they would replace the battery that is it no more communication they refuse to communicate back to me. Again this is the worst experience I've ever had I will never ever ever buy an e-bike from them ever again they are the worst company in the world. I hope everybody reads my review and nobody ever buys an e-bike from them because if you have any issues or problems with your bike GOOD LUCK YOU'RE ON YOUR OWN