TG
Torso Broke after 60 seconds
Suction on torso stopped working after 60 seconds. Renders the torso device more or less useless for the price.
Response from acmejoy.comMay 8, 2025
Dear Valued Customer, We are really sorry for the problem that you have encountered. Upon checking, we have never received your emails or messages about the quality problems. Could you contact us so that we can provide after-sale service for you? Based on our after-sale policy, after we confirmed the problem of the product, we will arrange to resend a new product to you or give you a refund for the broken product. While you feedback the problem, you can send a video of the product or some pictures of the product. We just need video or pictures of the product, this will not violate your privacy, please don't worry. This is our email account: [email protected], we have tried to contacted you before, but no reply, maybe our emails have been blocked, could you try to check your spam box? You can reply to this email directly. In order to deal with the problem for you soon, we sincerely look forward to hearing from you. Best regards, AcmeJoy Customer Service Dept.




