ACEMAGIC Reviews | Read Customer Reviews of acemagicians.com

ACEMAGICReviews of acemagicians.com

2.7290 reviews
Computers & Phones
2077 86th St Brooklyn, New York, New York

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ACEMAGIC

About ACEMAGIC

In 2013, a group of tech enthusiasts were inspired by the "Magician Impossible" series. They set out to create a brand that would deliver computing solutions that were not only powerful but also fun and accessible. Today, Acemagician is leading the way in miniaturizing personal electronic devices, making technology more convenient, portable, and accessible. Our brand slogan, "Mini Space, Big World," reflects our mission to bring the magic of technology to the world of personal consumer microelectronics.We are passionate about empowering individuals and businesses with cutting-edge technology that helps them achieve more and reach their full potential with our personal consumer microelectronics.We provide powerful mini PCs that empower individuals and businesses to unleash maximum computing power in a compact form factor, enabling them to work and create from anywhere. We are committed to sustainability and strive to offer portable computing solutions that reduce environmental impact while providing cutting-edge technology. Through our innovation and dedication to efficient computing, we aim to enable people to achieve more with limited space and resources.

ACEMAGIC (acemagicians.com) has 290 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.

Also known as: acemagicians.com
Website: acemagicians.com
Category: Computers & Phones
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 51% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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ACEMAGIC reviews

290 approved reviews, newest moderated first

Jaume
Jun 1, 2026
un maquinon metido en una caja pequeña
un maquinon metido en una caja pequeña, relación peso potencia ideal
Response from ACEMAGICJun 2, 2026
Muchas gracias por su apoyo a Acemagic. ¡Definitivamente seguiremos mejorando en el futuro!
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C.M
Jun 1, 2026
Compact size, incredible performance!
I am absolutely amazed by how powerful ACEMAGIC mini PCs are despite their compact size. It saves so much space on my desk without compromising on speed or performance. Truly a standout experience for my daily tasks and entertainment. Recommended
Response from ACEMAGICJun 2, 2026
Thank you very much for your support of Acemagic! We will definitely do better in the future!
Report
William Morgan M.
Jun 1, 2026
Very impressed with the Intel core I9…
Very impressed with the Intel core I9 8950HK. Good performance for an even better price. Fits the bill for entertainment and some light gaming. Great job Ace Magic!!!
Response from ACEMAGICJun 2, 2026
Thank you very much for your support of Acemagic! We will definitely do better in the future!
Report
Kevin R.
Jun 1, 2026
AceMagic is doing a lot of things right
I have tried a few different Mini PC companies over the years in IT, and I have found AceMagic to be better than most. They are good at packing more performance into their computers, rather than just going for the lowest price. Performance is good, somewhere between a laptop and a desktop typically. More than enough for most basic users.
Response from ACEMAGICJun 2, 2026
Thank you very much for your support of Acemagic! We will definitely do better in the future!
Report
Peter van der W.
Jun 1, 2026
AGEMAGIC: probably a bogus brand.
If you place a review at Trustpilot, ACEMAGIC immediately responds. They send you a request for additional information and then: SILENCE. Nothing happens. So, if you can afford buying hardware *without any support*, you can give them a try. Otherwise there are way better manufacturers! So, I bought a miniPC(E3B) which is shipped with an old bios and old drivers. The certificates in the bios are expiring this june. See my other review.
Response from ACEMAGICJun 3, 2026
Dear customer, Our customer service team has been trying our best to get in touch with you. Thank you for pointing out our issues. Best regards, Acemagic team
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Rafael de J.
May 27, 2026
Si tienes un problema con el equipo no hay solucion.
Compre un miniordenador en poco tiempo se fue la salida de audio y vidio, les mande un correo el 4 de mayo, reportando el problema y me contestaron que en 24 horas me darian una solucion, han pasado ya tiempo, les volvi a mandar correos y dan la callada por respuesta.
Response from ACEMAGICMay 28, 2026
Estimado cliente, Sentimos muchísimo todos los problemas que has sufrido con tu mini ordenador. Nos entristece saber que se han averiado las salidas de audio y vídeo en poco tiempo, y que a pesar de que enviaste tu consulta el 4 de mayo y te prometimos una solución en 24 horas, no hemos dado respuesta oportuna, ignorando tus correos posteriores. Es una situación totalmente inaceptable y te pedimos nuestras más sinceras disculpas. Para revisar tu caso y darte una solución definitiva, **te hemos enviado una solicitud privada en esta plataforma**. Te rogamos que nos facilites tu nombre completo, correo electrónico, número de teléfono y todos los datos de tu pedido. En cuanto recibamos tus datos, atenderemos tu incidencia de forma prioritaria y nos pondremos en contacto contigo inmediatamente para solucionar la avería conforme a nuestra garantía. Volvemos a pedirte disculpas por toda la espera y las molestias ocasionadas. Saludos cordiales, El equipo de AceMagic
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Murat B.
May 22, 2026
0 customer service.
0 customer service. If you need any sort of help after sales stay away from this company. No direct contact. they ignore all emails and support tickets sent.
Response from ACEMAGICMay 25, 2026
Dear Customer, We sincerely apologize for you have encountered poor after-sales service and unresponsive messages, and we totally understand your dissatisfaction. This is far below our standard service level. We have sent you a private request on this platform to sort out relevant matters properly. Please kindly offer your full name, email address, phone number and related order details. Once we get your information, we will check your previous message right away, our customer service team will handle your request within 24 hours.. We will attach great importance to your complaints and improve our communication service actively. We apologize again for all the inconvenience caused. Best regards, The AceMagic Team
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kevin K.
May 22, 2026
j’ai envoyé un mail au support
j’ai envoyé un mail au support pour renseignement sur un produit il répond jamais au mail veux mieux aller acheter ailleurs que d’acheter chez leur site service incompétent
Response from ACEMAGICMay 22, 2026
Cher client, Nous sommes sincèrement désolés de n’avoir pas pu vous répondre rapidement après votre mail de demande d’information sur nos produits. Nous comprenons parfaitement votre mécontentement face à ce manque de retour, ce service ne correspond pas du tout à ce que nous souhaitons proposer à nos clients. Afin de traiter votre demande convenablement, **nous vous avons envoyé une requête privée sur cette plateforme**. Veuillez nous transmettre votre nom complet, votre adresse mail, votre numéro de téléphone ainsi que les détails relatifs à votre demande. Dès que nous recevrons vos informations, notre équipe vous contactera au plus vite pour répondre à toutes vos questions sur les produits. Nous mettrons tout en œuvre pour améliorer notre service et regagner votre confiance. Nous nous excusons à nouveau pour ce désagrément. Cordialement, L’équipe AceMagic
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