Ace HardwareReviews of acehardware.com

I love my local affiliate, Blackhawk Hardware, of Ace Hardware Store Chain. This is not your traditional/basic hardware store. Both my husband and I love that we can purchase and explore all types of items for the inside and outside of our home. If ever you are searching for unusal, classic, and/or specific items, Ace is the place to go and all the store employees where we shop are fantastic and extremely helpful/knowledgeable. This store recently remodeled to a two-story store and now they can, with more ease, display their multiple brands of merchandise and be more appealing to the customer's eye. Thanks for the great elevator experience for those wishing not to take the staircase. They also home deliver in most cases. Because of these reasons, this local hardware store in my hometown in NC is a legend and historical. Go by your local store and check things out. You will wonder why you never visited it before and will make a point to go back regularly. Thanks, Ace Hardware.

I saw that you can buy a griddle and have assembled for $20 with free delivery. When you go to buy, no such thing, I was charged $50 for shipping. I also ordered a griddle cover and you really can's ship in back, Ace makes it very difficult and then I have to pay for shipping again! I don't have an Ace around me. Also, there delivery man wearing a Trump hat and no mask, NICE!!!! I wouldn't rec. No wonder we all order from Amazon, maybe gets some advice from them! Arlyce

I got a mold and mildew spray and it was AMAZING. All of the mold stains disappeared (its an old house so they come really easily) and nothing has showed up since I sprayed it.

I am disabled. Ace was very helpful. John got all the items on my list and even stood in line until it was my turn to pay. The cashier and John made me sit until my turn. Then John took the items to my car. I would highly recommend this store. Whenever we’ve been in, they’ve always been very courteous.

I ordered some Milwaukee parts from the website, and immediately after ordering found them on a competitors website for a better deal. I went online to cancel the order and was unable to do so due to technical errors. I called the phone number and they were closed. I sent a message to them via the Contact Us page, and they said they couldn’t cancel a Ship to Home order. They advised me to return it to a store. When the return time came around, I was only given a partial refund because of shipping. Even after calling and explaining the situation, they still refused to give me a full refund even though it was their fault my order wasn’t cancelled in time. I will not shop here again.

Once a mistake twice stupid. Avoid Ace at all cost, they sell items listed as in stock but DON'T have them at the store where they claim "in stock pick up today"

Ordered product on-line on 2/1 for local store pick-up. Received confirmation for pick-up on Friday 2/5. 2 days later received note that pick-up changed to Saturday. 2/4 received notice that item/order was cancelled. This is why Amazon & Wal-Mart continue to thrive.

Super jelek customer service ace hardware. Sangat mengecewakan