Acedepot.comAcedepot.com is listed under Office Space & Supplies in Northvale, New Jersey.
Acedepot.com (acedepot.com) has 378 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Office Space & Supplies · Northvale, New Jersey
Excellent
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378 approved reviews, newest moderated first
John C.
I purchased 2 printers from Ace. Neither one worked. They sent me a third and that didn't work either. They said they would send me the info to return the printers and obtain a refund. They didn't do that either. I probably tried to deal with them on the phone about 10-12 times to deal with the issue. They lied to me over and over. I would never buy anything from Ace again.
Mckinntm7822
After a a problem with the order the customer service staff worked with me to resolve the problem and I got the shipment in a timely manner.
William H.
Ordered typewriter 10/1/2019 and charged for same. Ace Depot sent tracking information however we never received merchandise. Company rep later acknowledged typewriter was not shipped but was on backorder. Attempted to resolve issue for six weeks and finally issued dispute with card carrier. Ace Depot staff either inept or blatant dishonest as they constantly provided information which was not truthful.
Joseph W.
Good price. Came on time.
Paul B. & Claudia S.
We never received the item since October 2019 let alone a refund. Contacted customer service and also Chris in Admin and I am not getting any response except that his email reply response shows he is still on vacation from New Years and should of returned on the 2nd of January. WHATS THE DEAL!
Kevin M.
I got notification that my package was shipped on 12/20/2019 and here it is 1/7/2020 and still do not have it...HELP!!!!
Scott H.
Ordered an item online. I specifically asked if the item was in stock. He assured me it was. When I get the item it is not the one I ordered. They do not carry the one I ordered anymore? I send it back after speaking to customer service. E-mail from customer service states it could be up to 3 weeks to get your refund. 5 Weeks later I call them to find out where my refund is. They tell me it will credited to my account within 24 hours. Here we are 4 days later and still no refund. I filed a claim through my credit card to try and get my money back.
Patty P.
Worst experience I have ever had with a company Total rip off Total night mare If you want to talk about it call me at 303-424-1600 Patty I have all my notes