Abt ElectronicsReviews of abt.com

Delivery was superb! We were notified days in advance of the 3-hour window via email and text message. The dispatcher called us the morning of the delivery to confirm everything was good to go at the planned time/window. Delivery driver called us when they were 10-15 minutes from arrival, EXACTLY in the middle of DELIVERY Window. The two delivery staff members were professional and courteous as they removed the old range and installed the new one, AND were especially infomative about our first use of the oven and cleaning the range stovetop. Well done!! ABT Appliances has been for decades and will continue to be our preferred source for service and purchase of appliances.

The delivery was on time, the crew polite and very thorough from putting the bed frame together and clean up.

Delivery personnel very professional and courteous. They provided notices as I requested. Protected the flooring. Carefully remove doors as necessary. You will be getting all of my appliance business.

John and Trinidad were courteous to me and respectful of my home. They were careful to wear boots over their shoes and not damage my home (walls) when moving the old refrigerator and the new one. They put the new refrigerator together including adding left hinge and cleaned up all packaging. They were responsive to my questions! Great experience!! Called before early delivery due to cancellation.

The delivery team from Abt was courteous, professional, and provided lots of information about our new appliances while on site to ensure we had no further questions. We are on the third floor of a building with no elevator, so it was NOT an easy delivery getting appliances up and down the stairs - but all went smoothly. Love this company and will shop here again!

Worst buying experience. Buyer beware take your business elsewhere. Every single step of the way nothing but problems. During the sale, I was told Abt does not price match, then another employee told me yes but depends. Then another employee said my quote from a competitor was too good & they could not help me. I was also told only 1 year of 0% financing on 4 kitchen appliances. Another employee said yes we price match but not fully. Finally I found someone who said yes Abt price matches & offers 2 years 0% financing. A day after my purchase, I was sent many emails with different delivery dates. Then 1 week after my purchase 2 days before expected delivery, I was referred to by the wrong name. Funny as to how every step of the sale they got my name right in emails, texts & phone calls but now can’t remember my name. The day of my delivery 3 out of 4 appliances were first delivered to the wrong house. Abt wanted to reschedule bc they said I wasn’t home. All the while I was standing at my front door waiting, trying to call Abt to figure out where they were & when they would arrive at my house. The delivery men unboxed my range in the street. I noticed it was the completely wrong range- I ordered gas & was delivered electric. My sales slip shows gas they insisted it was electric & told me I had to call to fix the issue. I called never got any apologies for either wrong house nor wrong item. CS rep wanted to deliver another electric range despite me saying many times it’s a gas range as on my sales slip. No rush delivery on this, a one week wait. I do not have my fridge & have not been given an eta of when it will arrive. Go give your hard earned money to one of the big box stores instead.

From the salesperson, Ayana R. to the delivery men, we had great customer service. Ayana was outstanding. The delivery men worked great together. I would like to recommend starter packets/packages to clean the stainless steel appliances.

Shipping was very fast. Product was exactly as described. No problems or issues here.