Abt ElectronicsFree shipping available - Abt.com is a leading retailer of quality consumer electronics and appliances. Our electronics store offers you the ability to shop for all your appliance and electronic product needs in one online store.
Abt Electronics (abt.com) has 506 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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506 approved reviews, newest moderated first
Errika B.
The two men who delivered and installed our new stove were AMAZING! They were professional, and personable, took great care to ensure no damage to our floors, and were very meticulous about the installation. They cleaned up after themselves and even gave us a 15% credit after noticing a small ding (that I wouldn't have even noticed) in the unit. They definitely went above and beyond what I was expecting!
customerKathy U.
The delivery personnel were right on time per their call. They were very friendly, efficient and professional. A very pleasant experience.
Mark T.
Purchased from them for years multiple large items. They used to be very customer friendly and willing to negotiate. My most recent order had to pay a crazy delivery fee with installation and recycling and found out later Costco was cheaper. Not very willing to work with customers anymore. Won’t be using them anymore.
Response from Abt ElectronicsNov 17, 2023
Mark, sorry you feel this way. We shop our competition on the hour so our pricing is very competitive. Abt has a price matching policy before or after a sale so if any authorized in-store or online retailer has this product for less, we will gladly meet or beat the price. Our records show the LG oven was purchased in October Costco has the unit available for the same price as Abt. We also offer free delivery and it's a very different experience than you'd get from Costco. We also don't charge a customer to buy from us (ie membership fees). We do our own installations and don't sub out like Costco (different installation crew from the delivery crew). At this time the price on the LG oven has dropped within the 30 days of this purchase. We will match our current price and refund you the difference. If you have any other concerns, please contact us directly. We do appreciate you being a customer.
gary R.
Bought an 85" TV with mounting hardware and a new dishwasher from ABT. Less than a week after the purchase, they dropped the price so i called and they said they would lower the price and it would be a refund. The mounting hardware for the TV wasn't needed and they said that would be refunded. They sent an email stating the refunds were processed but that wasn't true. I had to contact them for basically a third time before they did anything. BUYER BEWARE. My review stands. There haven't been credits applied, ABT sent an email confirming that and there has not been a credit on the TV mounting bracket that wasn't needed and returned unopened.
Response from Abt ElectronicsOct 25, 2023
Gary- Abt apologize for any misunderstanding with your price match and product return. Our records show the request for the price match was processed on 10/6. The delivery occurred on 10/7, we returned the mount when the truck returned to our store. The refund to the credit card was processed on 10/8. One call from you on the price match is all that you needed to do. We have been in business since 1936 and have won awards from the BBB for marketplace ethics. We would never try to deceive a customer.
J Max V.
Because of my kitchen cabinet design and because of the backlog from COVID-19 I could not find a reasonably priced BOSCH dishwasher to replace my failing one. I should have started my appliance search at ABT as I was let down at two other stores and what I ended up with at ABT was cheaper and quicker. Great deal and a great experience at ABT.
customer
I ordered and payed for a table top dishwasher on 17th August was told it would be here by the 1st September I've had no emails or nothing with receipt yet u got the money can u please help only proof I have is on my bank statement it was an advertisement on Facebook and can't seem to find it any more
Response from Abt ElectronicsSep 4, 2023
Abt Electronics only has 1 site Abt.com. We do not advertise on Facebook nor are we affiliated with any other site. We would like to address your concerns. Please contact our Customer Service Manager, Ryan at 847-544- 2819.
Ronald S.
On phone ordering was efficient and pleasant. Price was excellent (window air conditioner) and I appreciated the free 2-day shipping. As it turns out, I needed to return the unit; I had ordered the wrong thing. Return process was super easy and no restocking fee. Excellent!
David F.
I had the unfortunate experience of dealing with ABT, and I must say it was an absolute nightmare. They were supposed to install a refrigerator for me, but it turned into a never-ending saga of disappointment and frustration. After a whopping seven attempts, they still couldn't get it right. The first time they came, they seemed completely unprepared. The technicians were clueless, and it felt like they were learning on the job. They left my kitchen in a mess and the fridge still wasn't properly installed. I thought, "Okay, maybe it was just a one-time mistake," but boy, was I wrong. Subsequent attempts were no better. They rescheduled multiple times, causing me to take time off work and disrupt my schedule each time. The second and third visits were just as bad as the first. The level of incompetence displayed by their team was mind-boggling. How hard can it be to install a refrigerator? The worst part was the lack of communication. They didn't bother to keep me updated on the progress, and I had to chase them down every time to find out what was going on. It's as if they had no respect for my time or my needs as a customer. By the fifth attempt, I was beyond frustrated. I spoke to their customer service, but it seemed like they didn't really care about my situation. They promised to prioritize my case, but the next two attempts were just as disappointing. It's like they didn't learn anything from their previous mistakes. At this point, I had had enough. I decided to cut my losses and hire a different company to install the refrigerator. It was a hassle, and I wasted so much time and energy dealing with ABT. I would strongly advise anyone considering their services to think twice. They clearly lack the skills, professionalism, and respect for their customers. My experience with ABT was a total disaster, and I wouldn't wish it on my worst enemy.