Aaron'sReviews of aarons.com

I leased a recliner from Jessica in the Melbourne store. I went in circles with her over the price, but thought we had made a deal on the cost. Beware!! I ordered the chair a couple of weeks in advance of when I would need it and was charged a hefty down payment. When my payment came due it did not reflect the down payment. After speaking with Jessica and Heather I am transferred to the manager who informs me the cost is the monthly payment plus the down payment. I was very upset as in my fifty years of doing business down payments are subtracted not added to the bill. Thank goodness the manager made things right and hopefully is training her sales people to make full disclosure of the hidden fees.

If you enjoy being harassed for being a few hours to a few days late on a $50 payment, then Aarons is right for you. If you enjoy having repo men show up at your door, threatening to take your leased things, to having "wellness checks" on an early Saturday morning, then I couldn't recommend this company enough for how scummy their business tactics are

Gabbie in Camp Hill is very helpful and expedited a sale table and bed for me. She gives clear instructions and is committed to supporting customer needs and goals. Ty so much Gabbie. Melanie

I rental-purchased a sofa combination furniture set at Aaron's. On the day of delivery I called Aaron's to ask what time they would arrive. It became obvious to me that the two white gentlemen who delivered the furniture, after hearing my voice over the phone, knew that I am Black. The gentlemen made prior arrangements to exercise racism. While sitting on the sofa, I've periodically experienced a constant irritated itching. I allege that the two gentlemen contaminated the furniture somehow. I am now the owner of the sofa combo. It is a call for action. Delivery of furniture: August 2023.

im always on time with my payments except these 2 months ...i been in and out of hospital stays i just literally got home and Bryon was here ...i am grateful he talked to the store and got everything straight for me ...i appreciated how nice he was and polite ....wish we had more businesses like this .

We bought sectional,tv, and bedroom suit. The drawers are coming apart, the top of couch is coming apart , on the sofa the bedding is coming out, and pillows are ripped. We scheduled 2 times to look at it the 2nd time the appt was at 3 they never showed until after 4 now the manager Ron says he told us 3-6 and no it’s in the calendar what time. They don’t care about customers at all the furniture they sell is cheap and they want $3000 for it. DO NOT go here to buy anything . Horrible

My first experience with Aarons was great. I decided to get something else from them and the whole experience has been horrible! The staff is never on the same page they could care less about customer service and don't even waste your time calling the 1 800 number because their attitudes are just as bad. There will never be a next time!!

We have bought stuff from Aaron's in Mount Airy NC in the past with no problems. This time we ordered a washing machine and get it delivered. The guys installing it broke the water line at the washing machine under the cut off valve. Husband had to cut whole house water off. So now we have no water and tried contacting the store mgr they say it's his day off but he's in a meeting🤷. Tried corporate and really didn't get much help there either. So now we're waiting on somebody from Aaron's to call us back and see what they are gonna do about this. So freaking aggravating.