Aaron'sReviews of aarons.com

That 2 stars is because delivery guys were nice. I couldn't decide if I wanted the love seat to a couch. More I figured out how I could use it because I don't just stuff furniture in my house I can't get anyone on thru phone if I do they screen over me hang up on me then get upset when I get mad they want an apology from me the customer before finishing my business with them. They won't then take that account into to get paid. I will just get a coffee table and a CHAIR at Bob's. Thanks for all the hopefully treatment then expecting me to act like an angel I think it's bigotry on their part. That's how it feels. Awful.

I have been a customer for many years,paid things off with no problem but this time has been a total nightmare with them. I just purchased a 55"LG t.v and sound bar. First there was NO MANUEL, I was told you don't give th customer one they make you download the instructions, the sound bar again no instructions, the remote was the WRONG one, the remote to the T.V. the middle button is so small when you use it to move the cursor around because the button which is in the middle of the larger button you end up hitting it by mistake, I am getting a different TV and is suppose to be delivered and was told it would be here before 5PM or sooner, I was told my first payment was $97.17 then the 1st of Jan. it would go to $2.19!!! I called and they said they would get the money back into my account that was 3 hrs ago, my bank account was low to begin with and I still had several payments that needed to be paid, which one already went through and was sent back, I'm sorry but this is CRAP!!!!! I want some satisfaction out of this, I just want the MONEY put back into my account before another payment is declined! My name is GWEN WEAVER MY ACCOUNT IS AT THE franklin STORE in Boise Idaho, I have delt with Alex and Jolene the bill person, she has been very helpful but the guys are useless!!! 208-957-2206 I want my money back into my bank account!

My son needed a new bed and I saw that Aaron’s Was having a promotion to put $0.01 down and you get your merchandise in 7-9 business day, as well you don’t have to make your first payment until like a little over a month after you have it. I ordered my son a bed and a mattress. The mattress came within the expected time frame. I kept checking on my account to see when the bed would come, And it said it was on back order for like 2 weeks after that no status at all. I tried calling Aaron’s and For some reason every time I called, no one would answer. A few times it rang like 3 or 4 times and then automatically hung up on me so I sent an email. No one ever got back to me about the bed. Well, I got a call from Aaron’s, but it wasn’t about my bed that I ordered. They were calling me because they have a new promotion going on and wanted to see if I would like to buy something else. I told the lady that I still haven’t got the last thing I bought. She apologized and told me she didn’t understand why because the bed has been in the store for a couple of weeks. Well, after that, she didn’t try getting me to buy anything else, but she did comment that I only have automatic payments coming out for the mattress but not the bed. I told her that I had no clue what was going on with the bad nobody contacted me or responded back to me so why would I have automatic payments set up for something that I haven’t got and at this point I was unsure if I was even going to get it. The lady asked me if I still wanted the bed. I told her that I did want the bed, but I am not setting up automatic payments and I know that the bad is coming here. She scheduled the delivery for October 1st. I place my order in August so we shall see.:..

Delivery went well with my queen size bed. Until I realized they didn't deliver the box spring. This was Tuesday July 16. Today is Friday July 19, and still no box spring. And all I get when I call is, we will be there. Well it's gonna be 9:00 pm, and nothing. They're closed, and no box spring!!! Never again. BTW, I'm in Fresno, California. So not too much of a surprise.