customer
Very helpful and a fast and easy…
Very helpful and a fast and easy process!

LoanMart connects consumers with the cash they need, including through car title loans. Credit issues aren’t a problem! Apply in minutes, and get your cash in just hours. Contact us to see your borrowing options and full disclosures. Call toll free: 855-422-7412 or visit us online!
LoanMart (800loanmart.com) has 572 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Investments & Wealth · Seal Beach, California
Excellent

Investments & Wealth · Irvine, California
Excellent

Investments & Wealth · Calabasas, California
Excellent

Investments & Wealth · Orange, California
Excellent
572 approved reviews, newest moderated first
customer
Very helpful and a fast and easy process!
Keisha A.
Loanmart is a crooked company! I was not informed that they charge interest everyday on your loan, even when you're paying it monthly. 5 dollars or more! I do not recommend anyone to get a loan from there ever!
Response from LoanMartJul 10, 2023
Thanks, Keisha, for taking the time to leave a review. We’d love to hear more about this issue. Please contact us at [email protected]. Our apologies for any miscommunication and thank you for bringing this to our attention.
Cynthia Z.
Had to send the same documents multiple times, was given incorrect information
Response from LoanMartJun 29, 2023
Thanks, Cynthia, for taking the time to leave a review. We appreciate your patience during the loan process and are sorry the process was not as smooth as it should have been.
Elinor
The staff that I spoke with were professional, friendly, and knowledgeable. I' am please to work with them—very good costumer service. Please keep up the good work. Thank you for all your help.
Response from LoanMartJun 2, 2023
Thanks much for the review, Elinor! We’re delighted to hear about your positive experience with LoanMart. We truly appreciate your business and look forward to serving you again.
Bret
It was the girl the day before the loan. She set the tempo and made it happen in the first place. I'm sold. Thank you!
Yolanda H.
I attempted to pay my loan off and following the instructions of their customer service it would allow me to. when I call back for 2 days the only thing they were worried about me paying was for the 2 interest that had been added to my account. I will NEVER use them again. The will lie to you just so you cannot not close the account so that the account will acquire mor interest.tried to close my account for 2 days and all they were concerned about was getting an extra $20 instead of helping me close the account after following their employees instructions. This account has been closed out and I will NEVER recommend this company to anyone to use
Response from LoanMartMay 31, 2023
Thank you for taking the time to share your experience, Yolanda. We’re sorry to hear you had that much trouble with the payoff process. Your feedback is certainly not what we like to hear, and we appreciate you bringing this to our attention.
Rob
what a joke of a company. I have worked hard and preached sound decision making with my kids for years. Plain and simple listen to me. I was never in 1 million years going to use these predators without expecting I'd have it fully paid off well before the first payment was due. which was 3 times the loan amount I actually had with the car. But, I needed the funds for my families unforeseen expenses. The delays in the monies expected led to a nightmare I still have 3+ years later. I woke up in the morning the day my son was expected to graduate to find the car towed. After literally talking to this lady calling for a settlement a couple days earlier. I had a lawyer working with this to resolve before it got out of hand. In the end I spend $1000 in interest and the hassle to get my damn car back 30 miles away. This weird towing company made you pay cash and set an appointment outside this ghetto gate in the middle of nowhere. I couldn't even find it for awhile. I settled and paid the car loan off and yet it was towed that next day, as mentioned. I happily joined in on the class action suit brought against these title loan guys. I could have simply called family/friends and would do that in a heartbeat before I would ever jeopordize my family again. I can not stress this enough. Eat crow, find any alternative to these clowns. Having money for a temporary solution is a long-term problem that you may lose everything in the end. A tough lesson, but thank god I never ever have to deal with them again.
Response from LoanMartMay 24, 2023
Dear Robert: We are sorry to hear that your experience with LoanMart did not meet your expectations. We strive to provide world-class service to our patrons, and apologize for any inconvenience that you experienced. While we are unable to disclose any personal information with respect to the servicing or history of your account, we are glad to hear that you took advantage of the no-prepayment penalty. As you mentioned in your review, a Title Loan is an expensive form of credit. LoanMart ensures that each applicant is fully aware of the terms, including the Annual Percentage Rate, Finance Charge, Amount Financed, and Total of Payments for the cost of the loan, including the term, monthly payment amount, and when payments are to commence. We provide the terms two (2) times telephonically and make prominently display of them on our agreements in big bold letters of the first payment. Customers are asked to carefully review the agreement and only proceed to sign and receive the funds if they agree with the terms set forth and are under no obligation to take the loan. However, it is a great financial resource when unforeseen hardships happen. LoanMart is proud to have been able to serve you in obtaining the financial assistance you needed. Should you wish to discuss the details of your account further, please contact LoanMart’s Compliance Department at [email protected].
Kelly L.
My loan funds were executed fast once my paperwork was submitted! The whole team worked efficiently and professionally!