5MinSkinReviews of 5minskin.com

Bad customer service. I placed an order and 5 minutes after I submitted it realized it was the wrong delivery address. I called twice and sent emails and no one ever responded. So now it is being sent to the wrong address. I will call my credit card company to cancel the charge since I can't seem to get them to respond to correct it. Don't use this company!!! So apparently in spite of the comments below my order is STILL going to the wrong address!!! Credit card company is my next call for a full refund!!!

I ordered the 5minute skin to see if it would be helpful. I figured why not?, it has a guarantee. After following instructions for 10 weeks I decided it was not for me. They sent me a free return label and told me there was a small restocking fee which was no big deal. They replied to my emails and refunded my money. Great company if you ask me, they do exactly as they say.👍

Andreas was amazing. Replied promptly to my requests. Helped me with my issue and resolved it expediently. Was so kind and professional. An amazing ambassador for your company!

Thanks for your response to my issue! I appreciate your rapid action to assist me! Thanks again,

Issues with my purchase were resolved immediately. If hair removal is your problem, 5minskin is your Solution.

AVOID AVOID AVOID! I ordered from this company and received an item I could not use as the item had the wrong plug on it for where Iived. I requested a refund and was told it would be in my account soon and I am still waiting for that and a reply to my other emails regarding my refund. TERRIBLE customer service, AVOID at all costs, I am now out of pocket by a lot of money for me!

DO NOT ORDER FROM 5 MIN SKIN! I purchased a laser ipl hair removal device and after 10 weeks it had not provided lasting results as promised. I shipped the item back for a refund March 2 and am still waiting for a refund 2 months later. The customer service has been terribly unprofessional and slow and processing refunds. It's not even worth ordering the item in the first place since it doesn't give the results as promised and now I'm out $250

As I aged my mustache grew lol really didn’t want to shave but did a few times and plucking is too painful. Purchased this to give it a try. Have been doing every other day for 6 weeks now, am pleased with results. Figure according to paperwork I’ll give it another 4 weeks and hopefully that removes my mustache permanently! Yeah! Just remember, time, patience, consistency- pays off. Thank you!