Permanent Hair Removal: Noticeable reduction is seen within a couple uses, & full results after less than 12 uses.Works for Everyone: Completely safe on all skin tones & hair colors. Works by removing blonde & dark hair at the root via the pigment, so 5minskin cannot eliminate grey hairs.Once Per Week: Full-body laser hair removal sessions are done in just 5-10 minutes, once per week. Save Money: Never make a hair removal appointment again. No replacements or refills needed.Convenient: Anyone can use the 5minSkin handset safely from head to toe including upper lip, chin, underarms, legs, arms, and bikini area.Fast & Easy: So easy to use you can treat any body part in minutes.Safe & Painless: 5minSkin's clinical grade handset is safe for at-home laser hair removal, giving you lasting smooth results - when treating close to the eyes we recommend using the provided eye protection.
5MinSkin (5minskin.com) has 376 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
Also known as
5minskin.com
Website
5minskin.com
Category
Salons & Clinics
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 78% of reviews.
Latest
Most recent review: September 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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The delivery and coupons all worked out fine . Just didn't have a chance to try out the product yet .
Response from 5MinSkinMar 25, 2025
Dear Yvonne
Thanks for sharing your rating and your positive experience with us.
Should you have any additional questions, we are happy to assist you.
Kind regards,
5MinSkin
JO
Johanna
My 5minute skin device has stopped…
My 5minute skin device has stopped working. I don't remember the exact date I purchased it but It hasn't been used often enough to quit.
The green light comes on but I can't get it to activate the front lights which are necessary for it to work.
Response from 5MinSkinMar 23, 2025
Dear Johanna
Thanks for the time you took to share your feedback.
In case your device is defective as you mentioned, we will send you a replacement at no cost to you or a full refund, if you kindly share evidence of the defective device.
We would encourage you to email us at [email protected] or you can reach out to us via phone at +1 (888)-860-1504.
Sincerely,
5MinSkin Team
AB
Anita B.
5MinSkin MicroSculpt + accessories
I purchased 5MinSkin MicroSculpt + Hyaluronic Acid Serum and more product ($227.00) in January 2025 from 5minskin. I noticed a "nic", (pin head size) on the left roller on my third use the other day. I asked is it safe to use, no answer. I didn't drop the product, so it was over looked at shipment, my first microscult. I called customer service 6 times, left a messages, and no response. I sent 2 emails, still no response, when they tried to sell me more. Their customer service dept is non-existent at anytime of day or night. I am going to purchase from a company that stands behind its product. I don't recommend 5minskin, no, no no.
3/17- I read 5 minskin's response, note no person to contact nor contract info and no message in my spam, NOTHING. I called them again(7th time), their customer service number 888-860-1504 and got a recording, we are busy with others, leave a message and we will call. No call for me, still waiting, a bunch of BS, don't deal with this company, they take your money and forget about your concerns, NO CUSTOMER SERVICE AT ALL!!
Response from 5MinSkinMar 16, 2025
Dear Anita,
Thank you for your feedback. We take customer communication seriously, and I’m sorry to hear you feel our responses haven't reached you.
We’ve thoroughly checked our records and found that all emails related to your inquiry were sent. It’s possible they ended up in your spam or junk folder. I recommend checking there, as sometimes messages can be filtered unexpectedly.
If there's anything specific you still need assistance with, please don’t hesitate to reach out directly. We’re here to ensure you have a positive experience.
GE
Gemi
Listen people!!!!!…
Ive been doing lazer on my body all my life. I leave at the beach. People dont expect results if you are not constantly responable with your sections! Ian very satisfied to have this at home, is so easy and painless. Also you save thousands of $$$$ in salon treatments like i did. I rem i said years ago i wish i have that huge machine at home, lol then boom i have one small and easy. I bought my mother onr for her bday to! O have had No problems at all neither mom. Shipping was great, the discount was great, well overall iam happy ass F*** as i said be respondable and shoot those hairs every 2 days and hard hair shoot them 3 times!!!! So they burn baby. And 3-5 times a week! I love to see them hairs burn. It works just be responsable. Beleive me i been more than 8 yrs dealing with lazer not b.c they grow back same NO they have died alot, its just that i hate hairs.
Thanks for making our hairy life easyer!
🧡🙏🏼Alexandra from Sunny P.R🥀🌞🏝👙👙👙🌴🌴🥵
Response from 5MinSkinMar 14, 2025
Dear Alexandra
Thank you so much for your wonderful review! We truly appreciate your kind words and are thrilled to hear that you had such a great experience with us.
Your support means the world to our team, and we look forward to serving you again in the future!"
Sincerely,
5MinSkin Team
DP
Donna P.
Love this product!
Love this product!! I have struggled with shaving daily for 40 years, but finally have found a product that actually works. It is time consuming, but well worth it. After several weeks of using 5Minskin I can now go several days without shaving my legs. I am super pumped about the results. Be sure to read the directions, you will need to give it breaks to cool it down. Have found it only works on dark hair. Highly recommend.
Response from 5MinSkinMar 14, 2025
Dear Donna
Thanks a lot for your great review.
We appreciate your feedback!
We are happy to have you as our customer.
Sincerely,
5MinSkin Team
MK
Matthew K.
This dermaplaning tool is incredible It…
This dermaplaning tool is incredible It provides a gentle exfoliation that feels luxurious.
Response from 5MinSkinMar 14, 2025
Dear Matthew
Thanks for sharing your rating and your positive experience with us.
We highly value your opinion.
Should you have any additional questions, we are happy to assist you.
Kind regards,
5MinSkin
JO
Joanne
The company is a scam
I ordered a product, the money has been taken, I have had no email confirmation, I tried to call, email, contact via instagram, I have had no response, nothing, this company cannot be legitimate. I paid via pay pal so hoping to resolve this. They are a con. Do not purchase from them.
I would like to add that they have not emailed me as they have said. I have checked my inbox and junk mail, there is no response. They are also deleting and and hiding my instagram comments in my attempt to make contact with them.
Response from 5MinSkinMar 14, 2025
Dear Joanne
Thanks for the time you took to share your feedback.
We would like to inform you that we have addressed your concern regarding your order .
Our agent responded to your concern via email.
You may want to check your spam folder because emails may land there
We look forward to hearing from you.
Sincerely,
5MinSkin Team
WS
Warner S.
I’m already starting to see results in…
I’m already starting to see results in less than a month
Response from 5MinSkinMar 14, 2025
Dear Warner
We appreciate your feedback!
We are happy to have you as our customer.
Sincerely,
5MinSkin Team