5MinSkinReviews of 5minskin.com

I am going to add to the many reviews expressing dissatisfaction over the company’s customer service. I ordered the dermaplaner 3 weeks ago. I received a tracking number and for the last 2 weeks, it shows that the product has been stationary at a USPS facility in Florida. When I emailed 5minskin’s customer service they indicated that the shipment was in transit and that the tracking number should be updated in a few days. The shipment is still in Florida and has not moved. I once again reached out to the company and was told that they had been out of the product and that they just got more in to fulfill mine and everyone else’s order that was waiting. I was once again told that the tracking number should update in the next few days. Why not state that the “item is out of stock and you will be notified of when it comes back in stock”? I purchased an out of stock item! Is that even legal to take my money for a product that they don’t even have?? So my item HASN’T been sitting at a facility in Florida, which btw, is a total misrepresentation of truth and a complete dishonest way of doing business.

I’ve seen a major reduction in hair growth. It's a fantastic investment for anyone looking for hassle-free hair removal

The is a game changer Easy to use at home and surprisingly gentle. My skin feels smoother, and hair grows back more slowly. Definitely worth it!

It’s been almost a month. The promo code disappeared from order so they said they’d price adjust and haven’t gotten it. I also haven’t received the product either!?

I want to start by saying, it really works if you follow the strict schedule! It is not fake or a gimmick. I did read some bad reviews but can honestly say, I had responses quickly and problems solved. My first device was defective sadly but the company made things right fast. So far, no problems with my second 2.0. I'm 5 weeks in and my underarms are.so smooth. Legs are amazing. I'm being patient and sticking to the program for bikini area. Stick to the plan! It works!

This device didn’t work for me. I followed the return process and it was approved.

I ordered the product which advertises that it works on all skin types and hair color. I read instructions in product received and it says not for use on fair skin and white hair. They did accept return after multiple requests and no response. # listed was not even answered. I returned it and they acknowledged receiving it. Now 30 dats later No refund received.

The return experience has been awful. The product didn't work well for me, so I decided to return it less than 60 days after purchasing. I have confirmation the product was returned 2 weeks ago. I have reached out to the company three times trying to understand when I will see a refund and have received zero response. If they don't plan to refund my money, why offer a 90-day return?