4PatriotsReviews of 4patriots.com

Response from 4PatriotsNov 8, 2023

Hi Jay, thank you for your review and feedback. I'm sorry to hear that some of the items in your order arrived damaged. We are more than happy to replace any damaged food pouches. When you receive any damaged or defective items, we ask you to send us pictures of the damages. This will help Quality, Fulfillment, & our Claims Specialist better understand our products and processes. It also allows 4Patriots to work towards catching trends, continuously striving for the highest quality of goods, and finding solutions so things like don't continue to happen. If you are still needing assistance with getting replacements, please reach out to us and we will be happy to assist.

Response from 4PatriotsNov 8, 2023

Hi Judy, thank you for your review and feedback. We sincerely apologize for the delay in response to your inquiry. We are experiencing higher-than-normal call volume at this time and are working hard to fix the delay in service as it is not our typical standard. The current world events have caused a spike in demand for our products. We greatly appreciate your patience and understanding while we work tirelessly to assist all of our customers. We will be happy to check the status of your order. Please reach out to us at [email protected].

Response from 4PatriotsNov 8, 2023

Hi Dennis, thank you for your review and feedback! We sincerely apologize for the delay in response to your inquiry. We are experiencing higher-than-normal call volume at this time and are working hard to fix the delay in service as it is not our typical standard. The current world events have caused a spike in demand for our products. We greatly appreciate your patience and understanding while we work tirelessly to assist all of our customers. We will be happy to look into this further and assist you. Please reach out to us at [email protected]

Response from 4PatriotsNov 7, 2023

Hi Angela, thank you for your review and feedback. I'm sorry that your questions about our products have not been answered. We are experiencing higher-than-normal call volume at this time and are working hard to fix the delay in service as it is not our typical standard. The current world events have caused a spike in demand for our products. We greatly appreciate your patience and understanding while we work tirelessly to assist our customers. Please contact us at reviews@4patriots to submit your question and we will be happy to assist.

Response from 4PatriotsNov 7, 2023

Hi Nancy, thank you for your review and feedback on our Patriot Pure Air Purifier, We no longer carry the unit because it was discontinued a few years ago. If you would like us to troubleshoot any issues with your unit, we will be happy to assist. Please reach out to us at [email protected].

Response from 4PatriotsNov 7, 2023

Hi T, thank you for your review and feedback. Our apologies for the long wait times. We are experiencing higher-than-normal call volume at this time and are working hard to fix the delay in service as it is not our typical standard. The current world events have caused a spike in demand for our products. We greatly appreciate your patience and understanding while we work tirelessly to assist all of our customers. We will be happy to assist you with any questions or concerns with your order. Please reach out to us at [email protected].

Response from 4PatriotsNov 7, 2023

Hi John, thank you for your review and feedback. While we make every effort to source products domestically, some product categories, particularly those electronic in nature, are difficult or impossible to find adequate manufacturing in the US. This is not just a cost issue, but a supply chain, engineering, and manufacturing capacity issue. Very few products like computers, cell phones, televisions, etc. are made in the US, and we're not a large enough company to build or re-engineer the appropriate production to do the advanced technology work we source and our customers demand. While many customers would prefer all products to be American-made (as we would too), the reality is very few customers are willing to pay 3-5x the cost to make that happen. We insist that our 4Patriots food products and sister company (Patriot Health Alliance) supplement products are produced in the US. But we're able to do that because the appropriate partners exist today.

Response from 4PatriotsOct 31, 2023

Hi KC, thank you for your review and feedback. I'm sorry to hear about the experience you have encountered when placing your order. We are experiencing higher-than-normal call volume at this time and are working hard to fix the delay in service as it is not our typical standard. The current world events have caused a spike in demand for our products. We greatly appreciate your patience and understanding while we work tirelessly to assist all of our customers. I will be happy to look into this further for you. Please reach out to us at [email protected]. Please include your order# and a screenshot of the coupon code you were trying to use. We look forward to getting this resolved for you.