Rick
Emails are read by a poor AI
Don't bother to write emails as an AI reads them and give nonsense responses. Customer service is POOR. Food products fair.

4Patriots, LLC is an old-fashioned American success story. The company came to life at our kitchen table in Nashville, Tennessee with a notepad and pen. We had decided the soulless life of corporate America wasn’t for us, and that we wanted something more. We wanted to build something real; something that could really help people and provide real solutions to the problems that we, our families and our friends, encountered every day.Living on a shoestring budget, we used our savings to get started with our very first product, one that we knew could impact many people’s lives and get them on the road to greater self-reliance. We invested any profits we made right back into the company so we could continue to grow our business without borrowing a dime, and that’s how we continue to do business today.It might have taken us a little longer this way, but at the end of the day we’ve been able to build a thriving company that treats our customers and employees right.Today, not only do we offer a wide variety of great products that help our customers be more self-reliant and independent, but we’ve also been able to provide full-time jobs for over 200 people (and we’re still growing!). We feel blessed every day to work with such a dedicated team and to be able to impact the lives of so many people.At 4Patriots, we champion freedom and self-reliance. This is our core purpose and our mission.So how do we do it?We offer high-quality products that help our customers become more self-reliant and prepared.We follow the Golden Rule. Put simply, we treat our customers the way we would want to be treated.We strive to be a great place for great people to work.
4Patriots (4patriots.com) has 537 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
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Rick
Don't bother to write emails as an AI reads them and give nonsense responses. Customer service is POOR. Food products fair.
Sheila Z.
I have not tried any of 4Patriots items but I think it's kind of ironic that alot of their products are made in China. I mean here they got China (a country who along with Russia is suppose to cause America's next disaster "The Fatal Blackout" making survival products for the people that China wants to kill. This Blackout, which they are predicting. Could happen al anytime. Nothing will work. There will be no electricity no running water no internet no phones will work, and no cars will start! They say the store shelves will never empty within 2 days. There will be no hospitals to go to, sick people will have no medicine, mother's will have no formula for thier babies. There will also be alot of looting and people breaking into people's houses to get food any anything else you have. That is why I cannot figure out why their slogan is " feed thy neighbor " If you feed one neighbor everyone will find out that you are stocked up and you do not know how long this is gonna last, probably at least a year. Anyway, so much for MADE IN AMERICA Sheila
Shawn
4 patriots is one worst solar generators that you can buy there are so many other manufactures that make a much better product. I bought there latest 2200X its sounds like a motorcycle winding up in my living room. Plus there are other problems. Because of there advertisement they have a lot of customer's but really the product is not that good compared to other companies. 4 patriots is the most expensive, you can get a better product for a 3rd of the price
Response from 4PatriotsSep 17, 2026
Hi Shawn, Thank you for your feedback. We’re sorry to hear that you may be experiencing an issue with your 2200X. Please reach out to us at [email protected] so our team can learn more about what’s happening and help get this resolved for you. We look forward to hearing from you!
Carol
I’m extremely disappointed with this cooler/refrigerator. Every time we’ve tried to use it, it has given us problems. On a road trip, plugged into the 12V outlet in the car exactly as intended, it keeps throwing an F2 error and failing to work properly. It was already cold when we put it in the car, so we were not asking it to do anything extreme — just keep things cold. A portable car cooler should be reliable, especially when people are depending on it during travel. Instead, this has been frustrating, inconsistent, and basically useless when we actually need it. I regret buying it and would not recommend it.
Response from 4PatriotsJul 22, 2026
Hi Carol, We're sorry to hear you experienced issues with your portable cooler. We'd appreciate the opportunity to look into this and see how we can help. Please email us at [email protected] with your order information, and our team will be happy to assist you. Thank you!
Kim R.
I ordered 4 of the hand held solar panels that are SUPPOSED to help you charge your cell but all 4 warped in no time and became totally useless. They did send 4 replacement ones that were a different model but all 4 just plain didn't work. Turns out thier stuff is made in CHINA ! The quality shows its made in CHINA. I was thinking of buying one of thier Big Solar Generators but if they can't even get a $10 item to be good why would I trust Thousand dollar one ? Most likely made in China as well ? Now I won't order anything from them because of these quality issues. BEFORE you buy ANYTHING electric ASK if its made in China ? When I tried to ask if thier big Generators were made in China all i got were Crickets. Be VERY CAREFUL ordering anything from here. I ordered food from here but now im concerned if its any good or not as to how long is it REALLY good for and where does it come from ? That remains to be checked out ??? Just dont be sold because its got an American sounding name. RESEARCH !
Response from 4PatriotsJul 22, 2026
Hi Kim, We're sorry to hear your Patriot Power Cells haven't worked as expected. We'd appreciate the opportunity to look into this for you. Please email us at [email protected] with your order information, and our team will be happy to assist. Regarding your concerns about manufacturing, our solar products are designed and developed at our corporate office in Tennessee and manufactured by an experienced partner in China. All orders are shipped from our warehouse in Salt Lake City, Utah, and our Customer Support team is based in the U.S. While we strive to source products domestically whenever possible, many electronic components and products simply aren't manufactured at the scale or capacity needed in the United States. This is largely due to current manufacturing and supply chain limitations rather than cost alone. Like many companies in the electronics industry, we work with trusted global manufacturing partners while continuing to provide U.S.-based design, fulfillment, and customer support. Thank you, and we look forward to hearing from you.
Christine F.
I recently bought a survival food package. Unfortunately, being a diabetic, I really will not be able to use this food. It is extremely high in carbohydrates, with meals being made primarily of rice and pastas. Out of curiosity, I did try their oatmeal and mac and cheese. Neither was very tasty. I think it's better to keep canned meats, vegetables, and other nutritious food in your pantry so you can better accommodate individual nutrition needs.
Response from 4PatriotsJul 22, 2026
Hi Christine, Thank you for taking the time to share your feedback. We're sorry to hear that our survival food wasn't a good fit for your dietary needs and that the products you tried didn't meet your expectations. We'd appreciate the opportunity to learn more about your experience. Please email us at [email protected], and our team will be happy to assist you. Thank you!
James B.
I purchased the Water Filtration system and as a prepper it was always my intent to make sure I had backup supplies. Having one is none type of mindset. So I purchased the system, and extra filters (you know being PREPARED). Well I was cleaning out my water system and came to the rotation of the Filters I needed to pull and clean and replace with the new stock I had (PREPARED for) I opened the brand new Box and the Ceramic was separated from the base and the charcoal inside was broken. So I contacted the company to show them the pictures and show them the new stock I had set aside for being prepared. The answer I got was a little disturbing with " You bought the system three years ago, and it is out of warranty" I wrote back that yes that is about prepping to make sure you have supplies when needed. The answer was simply no we will not stand behind this because your warranty is over. This really is a stupid response on their part as being PREPARED means having a rotation on hand when needed. I clearly showed the filter problem and no damage to the box or packaging. This is clearly a quality control issues shipped that way from the factory. I was about to buy the generator system as a portable system, however this clearly showed me this is not about customer service, this is not about being prepper minded, this is about their too bad so sad response, and they wont do the right thing. This a is not a prepper minded company, despite their boasting as such. Buy another companies system, buy from somewhere else.
Response from 4PatriotsJul 22, 2026
Hi James, We're sorry to hear about your experience. We'd appreciate the opportunity to look into this for you. Please email us at [email protected] with your information, and our team will be happy to assist you. Thank you!
DOConnor
On March 28, 2026 i ordered the 3 boxes food get 2 free. The number three gave me was 219256, the order went through then kicked out without me knowing. Then again after I figured something was wrong I logged in on April 5 gave me number 989071, tried same order again as since order was kicked out they gave me money back. Why was order kicked out twice? I really want that order. Im A veteran , and i regular order from them. Was it because I was going to make monthly payments? I'm so frusterated.
Response from 4PatriotsApr 23, 2026
Hello, We’re really sorry for the frustration, especially after trying more than once. That’s definitely not the experience we want for you. We’d like to take a closer look at what happened with those orders and help resolve this. Please reach out to us at [email protected] with your order details so we can assist you directly.