4PatriotsReviews of 4patriots.com

I had issue with my solar fridge. They told me to return it and they would send me another one. to date I have not received my replacement fridge. I have tried numerous times to contact someone via their customer service number to no avail. It was returned on 10/27/23

So does this company actually sell stuff? I ordered a 3 month supply in October got a thanks for your order confirmation email and Nothing since! The phone number on their contacts doesn’t work and all my emails have not been returned! Guess I’m like the guys below I read about guess I’ll call PayPal and to a chargeback! Got a response with a fake email to respond to! I send email to the link they provided and it will not go thru! Don’t order here! I’ve reported it and am disputing the charge!

I placed an order (#8600423) on 11/01/2023 for a few cents shy of $90 for one of their "specials" and received a confirmation email with a promise that it would ship out within 5-10 business days... Well, it has not... When I try to login to their website to check status, it says "No Orders Found"... I sent them an email with a copy of the confirmation attached and received an automated response with no pertinent information and nothing since... Their supposed 24/7 live chat support is absolutely worthless as it is an artificially stupid bot with no information... I've been promised a callback twice and have not yet received one... I've been on hold for over two hours now... I would NOT recommend buying anything from this company whatsoever! UPDATE: Wow... Someone finally provoked a response... I emailed the representative as instructed on 11/15/2023 requesting a refund as they did not live up to their promises... Instead, I received an automated email with a UPS tracking number on 11/20/2023... I have yet to receive an actual response from an actual person at this so-called company... If their products are anything like their non-existent customer service, I will probably still end up having to get my bank involved and do a chargeback for fraudulent activity... This will not be the first time I have had to undergo this procedure when an unscrupulous vendor thought they could just take my money and not provide the product that I paid for with no consequences... They now know better... So, with all that said, I still WOULD NOT recommend this so-called company for anything even if they were giving their products away for free... I would recommend My Patriot Supply as they did do as promised and deliver the product(s) exactly as described and in a timely manner... UPDATE #2: After requesting a refund on 11/15/2023, I received the shipment on 11/27/2023... Regardless of what Doofus said in his response, I'm calling BS on his reasoning for the delay because the boxes that showed up had at least several months worth of dust collected on them... Had they, in fact, been on "backorder" as he claimed, I do not see how this could be the case... I believe that they were shamed into fulfilling the initial order that was placed on 11/01/2023 after ignoring numerous phone calls, leaving me on hold for well over 2 hours, ignoring numerous emails, carrier pigeons, smoke signals, etc.... Bottom line: I DO NOT recommend doing business with this company for any reason whatsoever!!!

Before i ordered their ultimate water filtration system with nanomesh filter i called the company and talked to a product specialist. I have severe kidney stones. A lot of them. My urologist said not to drink softened water because the salt will cause more stones to develope. I told this to the specialist. He said the nanomesh filter will filter the salt out. So i ordered the system. I went to assemble it and then i read this in the instructions. This is an exact quote. " Not intended for softened water as salts will clog the filter. Use unsoftened water." I never would have bought it if he would have told me this. I called the company on wed nov 1st. The recording said i could keep my place in line and they would call me back. No one called back. Same thing on thurs nov 2nd. No one called me back. Sent an email on sat nov 4th. No one got in touch with me. Called again on thur nov 9th. No one returned my call. I am trying in good faith to return this product and am being ignored. On the web site it says to call this number to start the return proccess but they will not return any of my attempts. Very poor customer service. Hello. I want to update my review. Today is Sat nov 11th. I heard from customer service. They called this morning. I talked with Genine and she was extremely helpful and friendly. She took care of my problem 100%. I have bought from this company multiple times and have been very satisfied with all my previous purchases. This is my first time dealing with a problem with my order. She apologized for the amount of time getting back to me as they have been extremely busy lately. I will be sending the purchase back and getting a full refund. Again she was very helpful and answered all my questions fully. I will be ordering from this company again i am sure. Since they are so swamped with orders and questions that have to be answered, my only reason for not giving 5 stars would be they should find a way to get back with customers more quickly. Other than that i like this company and have been happy with all my other purchases.

I ordered and received 3 solar powered radios and a power pack and the 72 food kit and the flashlight and the coupon. I first only received the 72 hours of food and the coupon for $20 off my next purchase and then it said the order was closed. Then I could not get any one on the phone, nor a fast reply to email nor chat. So I thought I was scammed. I was not. I am grateful to have what I purchased. But seriously guys - that coupon is worthless. You have to use it within ten days of receiving it? And with me - my order was not complete and I was not informed until you replied to my email that the rest of the order was forthcoming - and it got there two days after I got just the food and coupon. So it's worthless - seriously. Us Patriots - equipment from China? Unexpected. But all seems to be in order. The solar power pack does charge much - but that's okay - the radios work great and charge by the crank quite well. So I changed my rating from one start to 4.

Something has changed drastically at this business. I've used them for years. Recently I ordered 1 box of product. Before getting to the end of the order, I was offered numerous "upselling" to which I replied "No Thanks." After completing my order, I received emails for multiple orders. I immediately replied CANCEL. I called the company customer service line and was diverted to a medical alert company. I tried the chat line to no avail. I've been on hold for a call back today for seven hours, after waiting online for one hour. I'm sorry to have to recommend avoiding this company unless you speak to an actual person when ordering.

First, their website tricked us into order two 3 months supply by not taking us directly to our first order confirmation. Then they sent us 5 emails with tracking numbers but the tracking numbers were all the same and it wasn't a good number. We received less that 1/2 our orders and can not get through to them either by phone or by email. We left a call back number to no avail. Terrible. I have submitted a dispute with our credit card company. I hope they will give us our money back. When I try to look up our orders now, 4 patriots website says no order found. What a scam and what a rip off. We are retiring soon and didn't need to waste our money like this. I have also submitted a complaint to the BBB whom this company says they are a member. DO NOT BUY FROM THIS COMPANY!! UPDATE: I got an email from Trust Pilot asking for me to post my email on this review for 4Patriots. I am not going to post my personal email. I have already called 4Patriots multiple times, they never answer and they never return calls. And, I have emailed them personally with no response. Seems strange that 4Patriots would want my email via this review rather than answer an email they have already received. I don't want them to reply to this review, they should reply to their customers that have already emailed them!!

I ordered a solar powered generator and addtl smaller generator on 10/25/23. I received two parts 11/1/23. I have attempted 5 times to contact company by phone email text wrote a review and got a response that yes it was shipped. In reality they printed a label two days ago and it has still not shipped anywhere. I have now have very little confidence in this company. Even if they finally ship the generator there customer service are lack of worries me . I have decided if I can’t get a response I will reverse my 4K order. This is no way to run a company. Even gave a second chance but telling me it shipped and printing a label just shows me they will continue to play games. Held for hour. I did receive a response this morning at 2:00 am giving a status on remaining parts of order. This is a start in the right direction also indicates that they are working around the clock to remedy the problem. If the company wd be more transparent with shipment delays they may not encounter as much push back. The latest is solar panels here 11/11 still no time line on the 2000 generator. One week? Two weeks? Three weeks? Updated today 11/28/23 I received the generator. a week ago I did receive a call from customer service advising me that they were expecting 2k generators in by the end of November and it came as promised. It does appear to be high quality product still need a few promised items such as cart and lights, I now think that the company just got overwhelmed by the interests in their product. I will continue to add to this post as I test it out. So hang in there!